Vikram Singh
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Vikram Singh Email & Phone Number

Operation & Risk Manager | Banking Operations Specialist | Expertise in Process Optimization, Risk Management, Compliance | Customer Service Excellence
Location: London, England, United Kingdom 4 work roles 3 schools
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Role
Operation & Risk Manager | Banking Operations Specialist | Expertise in Process Optimization, Risk Management, Compliance | Customer Service Excellence
Location
London, England, United Kingdom

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Vikram Singh is listed as Operation & Risk Manager | Banking Operations Specialist | Expertise in Process Optimization, Risk Management, Compliance | Customer Service Excellence based in London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Vikram Singh.

Vikram Singh previously worked as Branch Head at Gurukulam Financial Services and Deputy Manager at Hdfc Bank. Vikram Singh holds Master Of Business Administration - Mba, Business Administration And Management, General from Hult International Business School.

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About Vikram Singh

I am a seasoned Bank Manager with over 24 years of experience in banking operations, compliance, customer engagement, and financial literacy. I excel at facilitating financial access and growth, driving revenue through strategic partnerships, maintaining operational efficiency and compliance, and managing customer relations for optimal satisfaction.In my tenure as a bank manager, I've simplified complex banking processes for farmers by conducting 50+ workshops annually, leading to a 30% year-on-year increase in CASA deposits. By leveraging Total Quality Management (TQM), I improved transaction accuracy by 40% while reducing legal risks by 30%. My efforts have safeguarded assets worth ₹500 crore annually and led to a 15% increase in client retention.My unique skill set also includes managing daily cash flow of ₹50 crore using Just-in-Time techniques, reducing borrowing costs by 20%, and achieving annual savings of ₹1.5 crore. As a result, I managed to maintain liquidity for ₹100 crore in monthly transactions. Additionally, my expertise in trade finance operations and cash flow management allowed me to support 25% of retail banking activities at the Lucknow branch, ensuring efficient treasury settlements and reducing processing times by 15%.Moreover, I have successfully opened 6,000+ salary accounts with full regulatory adherence while boosting operational efficiency on ₹500 crore transactions through process automation and KYC workflows.As an advocate for digital transformation in banking, I increased digital adoption by 40% for 20,000 clients via Core Banking Solutions (CBS), automating compliance checks and reducing wait times by more than half. Are you ready for efficient banking operations coupled with excellent customer experience? Get in touch today!

4 roles

Vikram Singh work experience

A career timeline built from the work history available for this profile.

Branch Head

Gurukulam Financial Services

Kurukshetra, Haryana, India

Facilitating Financial Access and Growth• Farmers struggled with complex banking processes. Simplified loans by partnering with banks and conducting 50+ workshops, enabling 500+ farmers annually to secure loans and boosting CASA deposits by 30% year-over-year.• Delays in loan approvals and documentation affected farmers. Streamlined processes through collaboration with banks, helping 500+ farmers annually secure government-backed loans and improve resilience.• Low savings account participation hindered financial inclusion. Partnered with banks to launch seasonal CASA products and awareness campaigns, achieving the fastest CASA growth with a 30% annual increase in deposits.Driving Revenue and Partnerships• Farmers underutilized financial products, limiting revenues. Facilitated cross-selling of insurance, loans, and investments, increasing adoption by 25% and boosting revenue by 20%.• Government partnerships were hard to secure. Engaged stakeholders to align solutions with goals, onboarding 10+ government accounts annually and funding agricultural initiatives.• SME engagement was low. Established banking partnerships and offered tailored solutions, increasing SME engagement by 25% and revenue.Operational Efficiency and Compliance• Compliance gaps and risks impacted operations. Implemented 10+ risk frameworks, conducted audits, and trained staff, achieving an AAA audit record with zero breaches.• Inefficient workflows delayed services. Streamlined operations, reducing turnaround times by 20% and improving accuracy.• Frequent cash handling errors caused issues. Designed reconciliation protocols and trained staff, reducing errors by 30%, improving transparency.Customer and Team Management• Farmers faced delays and miscommunication. Bridged gaps with banks to resolve grievances promptly, achieving 90% customer satisfaction and trust.• Uneven team performance affected delivery. Mentored staff with training and incentives, increasing productivity by 15%.

Feb 2009 - Aug 2023

Deputy Manager

Lucknow, Uttar Pradesh, India

Trade Finance OperationsManaged trade operations across five countries, leveraging Total Quality Management (TQM) to improve transaction accuracy by 40%, reduce legal risks by 30%, and safeguard ₹500 crore annually.Collaborated with legal, risk, and finance teams to reduce compliance issues by 20% and adopted Agile practices, leading to a 15% increase in client retention.Treasury Operations & Cash Flow ManagementManaged daily cash flow of ₹50 crore using Just-in-Time (JIT) techniques, reducing borrowing costs by 20%, achieving annual savings of ₹1.5 crore, and maintaining liquidity for ₹100 crore in monthly transactions.Directed 75% of treasury operations, including multi-currency transactions across five countries, while supporting 25% of retail banking activities at the Lucknow branch, ensuring efficient treasury settlements and reducing processing times by 15%.Implemented accurate recording of ₹200 crore in customer receipts and supplier payments through Finacle and NEFT/RTGS platforms, reducing transaction errors by 30% and validating over 500 supplier bank details annually.Validated and updated 250+ supplier bank details within the Finacle and INFINET systems, reducing payment discrepancies by 25% and ensuring timely payments totaling ₹150 crore.Reconciled weekly bank account statements for ₹400 crore in assets, ensuring compliance with regulatory standards, enhancing fraud detection, and contributing to a spotless three-year audit record with a 40% improvement in compliance accuracy.

Apr 2008 - Jan 2009

Operations Manager

Sitapur, Uttar Pradesh, India

Compliance, Operational Efficiency & Risk Management• Boosted operational efficiency by 20% on ₹500 crore in transactions through process automation and KYC workflows, reducing risk by 30%.• Maintained AAA audit status for three years with zero compliance findings, ensuring 100% adherence to KYC, AML, and RBI standards for ₹150 crore in assets.• Developed compliance frameworks for client onboarding, improving KYC accuracy and reducing compliance gaps by 25%.Strategic Account Opening & Compliance Management• Opened 6,000+ salary accounts with full regulatory adherence, generating a ₹6 crore monthly float; optimized KYC protocols to achieve 100% compliance.• Increased CASA deposits by ₹40 crore by aligning account opening with cross-selling standards, achieving 50% growth in sales and adding ₹10 crore to revenue.• Reduced onboarding time by 40% through automated KYC and CDD checks, improving client satisfaction and meeting regulatory guidelines.Loan Disbursement, Priority Lending & Credit Management• Disbursed ₹50 crore in priority sector loans, benefiting 10,000+ farmers and meeting RBI requirements.• Cut loan approval time by 35% by streamlining compliance checks, increasing disbursement efficiency by 25%.• Eliminated non-compliance risks by implementing rigorous CDD and EDD for high-risk loans, achieving a zero non-compliance rate.Digital Transformation & Service Optimization• Increased digital adoption by 40% for 20,000 clients via Core Banking Solutions (CBS), automating compliance and reducing wait times by 60%.• Streamlined digital KYC verification, reducing manual errors by 75% and enhancing compliance accuracy.

Jan 2005 - Mar 2008

Assistant Professor

Ib College Panipat

Panipat, Haryana, India

At IB College, I developed and delivered courses integrating leadership, business communication, advertising, and rural marketing, focusing on practical application and real-world challenges. I have incorporated case studies, projects, and workshops to address rural marketing's unique aspects, fostering strategic thinking and problem-solving skills.. I led sessions on creating advertising messages for rural audiences using digital and traditional media, engaged with rural entrepreneurs and marketing experts to provide valuable insights, and spearheaded workshops and curriculum enhancements to promote leadership and rural marketing studies, showcasing a commitment to innovative and inclusive business education.

Jun 2000 - Jan 2005
3 education records

Vikram Singh education

Master Of Business Administration - Mba, Business Administration And Management, General

Activities and Societies: At Hult International Business School, I engaged in yoga, meditation, and athletics, each offering distinct.

Master Of Business Administration - Mba, Marketing, 61%

An MBA in Marketing provides advanced expertise in crafting and executing marketing strategies, understanding consumer behavior.

Bachelor Of Arts - Ba, Economics

Activities and Societies: I developed a diverse set of skills through involvement in cricket, swimming, football, quiz competitions.

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What is Vikram Singh's role at their current company?

Vikram Singh is listed as Operation & Risk Manager | Banking Operations Specialist | Expertise in Process Optimization, Risk Management, Compliance | Customer Service Excellence.

Where is Vikram Singh based?

Vikram Singh is based in London, England, United Kingdom.

What companies has Vikram Singh worked for?

Vikram Singh has worked for Gurukulam Financial Services, Hdfc Bank, Allahabad Bank, and Ib College Panipat.

How can I contact Vikram Singh?

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What schools did Vikram Singh attend?

Vikram Singh holds Master Of Business Administration - Mba, Business Administration And Management, General from Hult International Business School.

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