Researching & Analysing dividend details & corporate action events for US based client (Interactive Data Corporation (IDC)). E.g. Regular dividend Initial dividend, Stock dividend, Stock split, Reverse split, Spin off & Redemption.Responsible for providing training and mentoring newly joined researchers, Measuring productivity & utilization on weekly and monthly basis.Provide daily operational review/quality control of Income Data Collection accountability through Productivity Reports like Daily MIS, Coverage Report & Pending Task Report as it relates to assess IDC requirements from COMPSOFT Services.

Generating & effecting Adjustments / Wire / Swift Payments.Generating correspondences within clients, banks & financial institutions.Reviewing aged files and escalating priority items for resolutionHandling escalations from clients and resolving the same within turn around time.Making and booking of FX deals requests for all the currencies.Process manual instructions received on fund/wire transfers for global Currencies for the Global clients.Responsible for balancing the clients account worldwide which are held with CITI bank across the globe.Settlement of client’s account by contacting them via mails or calls to Citiservice.