Vikram.V. Kumar
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Vikram.V. Kumar Email & Phone Number

Head - Service Delivery at Tata Consultancy Services at Tata Consultancy Services
Location: Milwaukee, Wisconsin, United States 5 work roles 2 schools
1 work email found @tcs.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email v****@tcs.com
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Current company
Tata Consultancy Services
Role
Head - Service Delivery at Tata Consultancy Services
Location
Milwaukee, Wisconsin, United States
Company size
408935 employees

Who is Vikram.V. Kumar? Overview

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Quick answer

Vikram.V. Kumar is listed as Head - Service Delivery at Tata Consultancy Services at Tata Consultancy Services, a company with 408935 employees, based in Milwaukee, Wisconsin, United States. AeroLeads shows a work email signal at tcs.com and a matched LinkedIn profile for Vikram.V. Kumar.

Vikram.V. Kumar previously worked as Head - Service Delivery at Tata Consultancy Services and Head - Service Desk Practice at Tata Consultancy Services. Vikram.V. Kumar holds B.E, Chemical Engineering from Bangalore University.

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Email format at Tata Consultancy Services

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{first_initial}{last}@tcs.com
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Profile bio

About Vikram.V. Kumar

Experienced Head of Global Service Delivery with a demonstrated history of working in the information technology and services industry having led global, multi-million-dollar projects from budget and resource planning., through requirements gathering and RFP.Technology leader with a proven track record of success in Professional Services and Hitech verticals, skilled in DMAIC, Operations Management, Global Delivery Management, Program & Project Management, ITIL and Process Excellence with a strong focus on IT Services Transition & Transformation.Vast experience in areas of IT Infrastructure Pre-Sales, Solution architecture and Contract negotiations.

Listed skills include Team Management, Service Delivery, Vendor Management, Cross Functional Team Leadership, and 17 others.

Current workplace

Vikram.V. Kumar's current company

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Tata Consultancy Services
Tata Consultancy Services
Head - Service Delivery at Tata Consultancy Services
bombay, maharashtra, india
Website
tcs.com
Employees
408935
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5 roles

Vikram.V. Kumar work experience

A career timeline built from the work history available for this profile.

Head - Service Delivery

Current
Tata Consultancy Services

Milwaukee, Wisconsin, United States

Global Service Delivery Head - Infrastructure services.

Aug 2016 - Present

Head - Service Desk Practice

Tata Consultancy Services

Bengaluru Area, India

  • Create strategy and offerings to maximize the revenue for TCS’ Service desk service line
  • Establishing Standards & Best practices of Operating Service Desk.
  • Escalation Management & Mentor team(s) on Service Transition, Due Diligence, Service Readiness, FTE sizing for projects, Service Improvement guidelines.
  • Lead a team of Practice Consultants and Solution Architects.
  • Conduct reviews for Project teams including on-going transition across geographies.
  • Work with TCS Global delivery centers in developing their capabilities and competencies in Service desk services.
May 2012 - Jul 2016

Program Manager

Dell

Bengaluru Area, India

Responsible for continuous improvement and co-ordination of Customer Experience for Dell's commercial technical support service in Europe, Middle East & Africa

Oct 2009 - May 2012

Technical Support Manager

Dell
  • Manager of Front Line Technicians and First-Level Supervisors supporting Dell Commercial Desktops, Laptops, Workstations, Monitors, PDA & Projectors.
  • Manage teams including performance management and coaching.
  • Lead technical support teams that provide post-sales technical support of hardware, systems, subsystems, software and applications utilizing telephone and remote diagnostic capabilities.
  • Resolve and direct technical and customer satisfaction issues to ensure a quality support environment and to obtain maximum customer based satisfaction.
  • Responsible for achieving target customer satisfaction levels within the technical support organization.
  • Develop plans and objectives and participates in cross-functional projects to improve operational performance for the organization
Oct 2006 - Oct 2009
Team & coworkers

Colleagues at Tata Consultancy Services

Other employees you can reach at tcs.com. View company contacts for 408935 employees →

AS Alnoor Shaikh Alnoor Shaikh Colleague at Tata Consultancy ServicesIndia, India View → TS Tamilselvan S Tamilselvan S Colleague at Tata Consultancy ServicesHyderabad, Telangana, India, India View → GS Gunda Swathi Gunda Swathi Colleague at Tata Consultancy ServicesHyderabad, Telangana, India, India View → AM Anakha M S Anakha M S Colleague at Tata Consultancy ServicesKanayannur, Kerala, India, India View → DD Divija Dunna Divija Dunna Colleague at Tata Consultancy ServicesHyderabad, Telangana, India, India View → VK Vishram Keluskar Vishram Keluskar Colleague at Tata Consultancy ServicesMumbai Metropolitan Region, India View → CM Chirag Mehta Chirag Mehta Colleague at Tata Consultancy ServicesMumbai, Maharashtra, India, India View → ST Surender Tiwari Surender Tiwari Colleague at Tata Consultancy ServicesDelhi, India, India View → MM Meghana Mistry Meghana Mistry Colleague at Tata Consultancy ServicesPune, Maharashtra, India, India View → AR Akila R Akila R Colleague at Tata Consultancy ServicesChengalpattu, Tamil Nadu, India, India View →
2 education records

Vikram.V. Kumar education

Education record

St.Josephs Indian High School
FAQ

Frequently asked questions about Vikram.V. Kumar

Quick answers generated from the profile data available on this page.

What company does Vikram.V. Kumar work for?

Vikram.V. Kumar works for Tata Consultancy Services.

What is Vikram.V. Kumar's role at Tata Consultancy Services?

Vikram.V. Kumar is listed as Head - Service Delivery at Tata Consultancy Services at Tata Consultancy Services.

What is Vikram.V. Kumar's email address?

AeroLeads has found 1 work email signal at @tcs.com for Vikram.V. Kumar at Tata Consultancy Services.

Where is Vikram.V. Kumar based?

Vikram.V. Kumar is based in Milwaukee, Wisconsin, United States while working with Tata Consultancy Services.

What companies has Vikram.V. Kumar worked for?

Vikram.V. Kumar has worked for Tata Consultancy Services, Dell, and Firstsource Solutions Limited.

Who are Vikram.V. Kumar's colleagues at Tata Consultancy Services?

Vikram.V. Kumar's colleagues at Tata Consultancy Services include Alnoor Shaikh, Tamilselvan S, Gunda Swathi, Anakha M S, and Divija Dunna.

How can I contact Vikram.V. Kumar?

You can use AeroLeads to view verified contact signals for Vikram.V. Kumar at Tata Consultancy Services, including work email, phone, and LinkedIn data when available.

What schools did Vikram.V. Kumar attend?

Vikram.V. Kumar holds B.E, Chemical Engineering from Bangalore University.

What skills is Vikram.V. Kumar known for?

Vikram.V. Kumar is listed with skills including Team Management, Service Delivery, Vendor Management, Cross Functional Team Leadership, Six Sigma, Project Management, Management, and Operations Management.

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