- Responsible to lead team of SMEs for Cloud Infra delivery under multivendor scenario. Encourage cross co-ordination with RAN, IP, Core Domains as – L1 to L3 teams for quick issue resolution- Address the Incident, Change, Problem tickets & followup with respective owners. Make sure SLA are fulfilled as per agreed contracts (focus mostly on Critical, High Priority Incidents)- Plan with regional project team for new vNF deployments & support the readiness for n/w operations. Observer in MOP creation & validation process- Focal point for technical escalations raised by the Customer & Front-end units. Responsible for Process streamlining. Organise & sustain new programs- Keep track of ongoing tickets, ensure proper ownerships, vendor escalations & follow-ups are made till closure - Thinker & Approver of RPA/ SSDP (Smart Service Delivery Platform) automations for the team. Interact with solutions team and mutually agree on the automation to be implemented.- Resource planning, maintenance of workload & team utilization stats. Part of due diligence team, identify & foster opportunities for backend service – off shoring new tasks- Participate in RFP discussions for resource dimension planning & due diligence of new project scope with presales team- Part of weekly SME cloud vendor meeting on the open issues (HP, VMware, Eric, EMC etc.). Understand the show stoppers & negotiate to bridge the gap (work around, contractual mis understanding etc.)- Project the daily/weekly/monthly KPI dashboards to the Nokia management- Validate JDs & Conduct the technical assessment of applicants’ skill sets relative to the technical hiring requirements- People Manager: Responsible for employee performance appraisal/bonus, Financial claim settlements, Travel approvals, Technical/functional training needs

- Responsible for Service delivery - Radio performance & Optimization activities- Backend support for Managed Services Radio team. Manage team of Radio experts for the 2G/3G/4G Rollout deployment across multiple projects (EMEA, NZ)- Initiate the improvement plans & feature implementations. Maintainance of the 2G/3G/4G KPI’s.- Interface for Global-NOC & the Radio team across the RAN, IP & Tx domains- Responsible for Process streamlining & Delivery assurance team- Address the issues & escalations raised by the customer & Front end units- Accountable for FTR (First Time Right) & OTD (On Time Delivery). Approval of PAC (Provisional Acceptance) for task delivery- Project the daily/weekly/monthly KPI dashboards to the ALU management- As a Part of due diligence team, identify opportunities for BO – off shoring new tasks- Supply Manager: Resource planning based on the forecasted workload on a monthly basis. Maintenance of workload, tasks & team utilization stats- People Manager: Responsible for employee performance appraisal, performance linked bonus, financial claim settlements, travel approvals- Conduct the technical orientation and assessment of applicants’ skill sets relative to the technical hiring requirements of Business Lines, India- Responsible for Backend resource sharing & cost transfers to the international billing units

- RF Planning for 16E WiMAX. RF Nominal Cell Planning (NCP). Model Tuning & Link budget Analysis, Network Optimization. - Site surveys & identifying the best candidate for the nominal’s- Preamble & Frequency Planning. Generating Coverage Prediction plots- Organizing Proof Of Concept (POC) for different global vendors & testing the products to meet the TCL requirements- Rolling out the network & accountable for the acceptance test clearance from the Network Operations team.- Cluster optimization, Trouble shooting the RF challenges (mainly overcoming the RF interference), end- customer complaints & performance monitoring. - Present a weekly/monthly Network Performance report to the Ops head- Coordinate activities with, in house Site Acquisition team & part of leasing contract for sites

- Responsible for conducting CW surveys- Issuing search rings for new sites to the customer and conducting RF surveys on field to pin point best candidate. - Incorporating forward / reverse link budget parameter like Path Loss, Antenna gain, Pole capacity, Propagation Loss, Transmitter EIRP per traffic channel losses, Eb/ No in AIRPRO tool. Planning for PN offset.- Data collection for CDMA 2000 network using CAIT (cdma air inteface tool). - Analyzing the Drive data for PN Offset, Ec/Io, FER, RFER, MTx/ Mrx Using LDAT. Power calibration for BTS, measuring VSWR for antennas etc- Updating Neighbor list for new cells added using Homax analysis and fci analysis. Analyzing the network using SPAT tool on a day to day basis- FOA & Implementation of CDMA features such as ACOC, MPC, MAC, RC4-Walsh used for reverse link, Paging, Access channels and Walsh code utilization Features, IS-Page- Actively worked on EVDO_Rev0 trials for RF benchmarking applications (FTP, Video streaming, Email and HTTP)