Managed delivery of SAP (FMS) Global Ops for a leader in Sports Equipment industry.

Managed delivery of SAP (FMS) Global Ops for a leader in Sports Equipment industry.

Handled delivery of SAP Global operations for a global leader in Apparel and Footwear industry. Involved in : - Overseeing smooth and timely deliverable of operations. - Ensuring compliance and adherence to project KPIs. - Handling client engagements. - Provide SAP consulting and implementation in an agile landscape. - Identifying new opportunities and engaging in lead generation.

• Responsible for engaging with Senior leadership and managing client relationship.• Led teams for delivering SAP solutions in SAP SD, LE space.• Experienced in working with multiple vendors, business teams and clients spread across the globe and leading geographically distributed teams.• Delivered multiple Digital Business enabling projects for client using the best of ITIL, Agile and Design Thinking methodologies.• Delivered Process optimization and cost reduction initiatives through continuous service improvement (CSI) and Problem Management. • Worked on automation initiatives reducing overheads, lead time and operational costs. • Involved in design, preparation and review of application information documents and knowledge artifacts based on client requirements,• Experienced in Hyper-care Secondary and Primary Scheduling for Project Transitioning.

• Successful implementation of Finacle core banking and e-banking solutions (Infosys Banking ERP System) across 335 bank branches simultaneously in a challenging timeline of 18 months.• Responsible for designing, customizing, testing & implementing business processes and applications in ERP tool across Retail, Corporate, ATM, Interfaces and Alerts.• Automated various operations enabling reduction in operational overheads by more than 95%. The Bank recorded a 44% increase in the number of accounts added post implementation.• Identified bottlenecks in project and conducted training sessions for off shore and onsite team which led to over 50% reduction in defects ensuring operational efficiency.