Experienced Business Analyst at NivaBupa Health Insurance, specializing in product onboarding systems and requirement management. I’m skilled in stakeholder engagement and facilitating workshops to gather, analyze, and document business requirements for new product implementations and enhancements.In my role, I lead comprehensive requirement analysis processes and create detailed Functional Requirement Documents (FRD) to ensure clear communication and alignment across technical and business teams. I’m dedicated to optimizing workflows, enhancing product launch efficiency, and driving solutions that align with NivaBupa’s commitment to delivering high-quality health insurance products.Passionate about bridging business needs with technical solutions and consistently aiming for excellence in every project!

* Currently employed as a Business Analyst in the Indian health insurance sector, where responsibilities include: - Conducting requirement gathering workshops with business stakeholders. - Performing comprehensive gap analyses. - Providing clarifications on project requirements. - Creating detailed Business Requirements Documents (BRDs). - Facilitating informative walkthrough sessions. - Ensuring rigorous project tracking and management.* Holding the position of Product Manager within the Business Management and Delivery Group, overseeing strategic projects, including the launch of new insurance offerings.

worked in EXL US life insurance domain

* Implemented Wearable Integration for monitoring customer health scores, leveraging health data for analytics, and enhancing customer engagement.* Established scalable integration with marketplace service providers, streamlining processes for online booking, claim settlement, pay-outs, and reconciliation.* Successfully spearheaded the launch of four distinct products, including an industry-leading digital insurance solution aligned with emerging digital trends.* Designed processes and systems for the introduction of new products across IT infrastructure, encompassing the entire customer journey, workflow automation, fulfillment, financial accounting, claims processing, reporting, and renewal management.

I am an experienced Business Analyst specializing in VAS data within the realm of E-commerce projects, including ERP, POS, and Warehouse Management. My expertise lies in harmonizing business requirements with technology solutions, fostering operational excellence in this dynamic field.As a dedicated Business Analyst, I’ve had the privilege of leading pivotal initiatives centered around ERP, POS, and Warehouse Management. My role involves crucial tasks such as requirement gathering, process optimization, solution design, stakeholder communication, meticulous testing, and efficient project coordination.

Digital asset management, digital partnerships on-boarding, Documented requirement for integration of new products from various client companies.