Vikram Jaganathan Email & Phone Number

Sutton, Gb

London Area, United Kingdom

Leading an extensive integration test management, UAT support and delivery involving REST API and SFTP protocols.• Directing a comprehensive integration test management, UAT Support and delivery project for a client, involving REST API and SFTP protocols across 69 integration systems via three phases of UAT.• Leading the testing and delivery of integration testing using manual methods, Provar, and Postman.• Preparing and managing test data for API ingestion using field mapping for all REST message types, ensuring data integrity and system compatibility.• Oversaw test environment and data management for API testing in both SIT and UAT stages.• Defining test plans, led defect triage sessions, and managed test reviews.• Automated end-to-end integration scenarios using Provar to enhance testing efficiency.• Plan, manage and deliver UAT support, managed UAT processes, and set up test data for UAT, ensuring smooth user acceptance testing.• Quickly identified and resolved integration issues to maintain project timelines.• Collaborated with the change management team on release and deployment activities.• Utilised tools such as Provar, Salesforce, Zephyr, Postman, and JIRA.

London Area, United Kingdom

• Played a pivotal role within an internal project by employing specialised expertise in Provar API testing.• Actively engaged in API functionality and performance validation, developing, and executing comprehensive test cases.• Utilised deep understanding of Provar tools and methodologies to streamline testing processes and detect potential issues, contributing to the enhancement of software quality and reliability.• Tools: Provar, Zephyr, Postman, OpenAPI and JIRA

I led a dynamic team spanning three distinct squads (UI, Data, and Integration Squads), fostering collaboration and synergy to enhance overall testing efficiency. In a key role, I set up test data for automation runs in the MySQL test database, significantly contributing to improved testing capabilities and efficiency.As part of the test management process, I meticulously reviewed and provided QA sign-off/Test closure reports, signifying the completion of thorough testing processes.• Collaborated closely with the team, I built test API endpoints for integration testing, ensuring seamless interoperability across different application components and integration with Data Lake• Managed Dress Rehearsals for go-live for all integration services and possess hands on experience in wide release management activities.• Enhanced application performance and stability for a CCIB portfolio across 42 markets by spearheading successful testing and delivery of over 179 defects within eight months.• Reduced team's workload by 20% by implementing in-sprint automation within the defect triage process while managing a DevOps Scrum team with a focus on strong agile practices.• Demonstrated strong knowledge and execution capabilities in creating test scenarios for 2-factor API testing, authentication (2FA)/Multi-Factor Authentication (MFA) methods, including ForgeRock and Ping, LDAP, and OAuth, ensuring robust security measures.• Supported evaluation, procurement, implementation, and maintenance of the testing tool suite across the portfolio, ensuring optimal testing capabilities and efficiency.• Received recognition for Going the Extra Mile for Delivery at resilience, showcasing leadership in front-running and delivering API testing while collaborating with various downstream applications.• Tools: Postman, SOAP UI, JMeter, Swagger, Graffana, Selenium Webdriver(execution), Fenergo, ServiceNow, ForgeRock, Kibana, AWS Lamdas

Singapore

I played a pivotal role in ensuring the successful implementation of key testing processes by leading test design and delivery for all local clearing gateway projects. Taking charge of automation, I utilised Test Anywhere to streamline testing processes, resulting in consistent and reliable results.A significant milestone was achieved under my leadership as I oversaw the seamless JIRA migration for test management. This initiative not only improved the efficiency of testing workflows but also enhanced the overall organization of testing processes, contributing to a more effective and structured approach to project management.• Identified and implemented test optimisation strategies, managing test environments across projects in collaboration with service providers for enhanced testing capabilities.• Managed and reviewed System Testing (ST), System Integration Testing (SIT), and User Acceptance Testing (UAT) support for the implementation of the Liquidity Management platform across 48 markets, contributing to the platform's successful deployment.• Drove the integration of DevOps Continuous Integration/Continuous Deployment (CICD) for test automation scripts, enhancing collaboration between development and testing teams.• Received recognition as the Employee of the Quarter, APAC, for the successful delivery of system integration testing for 12 region rollouts, showcasing commitment and excellence in testing practices.• Tools: Kibana, Jenkins, GitHub, JFrog, Gherkins, Mural, Openshift and Unified Kafka.

France

I successfully managed test management responsibilities for prestigious clients in France, including McDonald's and Michelin, during my tenure at Leadformance. My role involved developing comprehensive test scenarios, test conditions, and test cases based on provided requirements, ensuring thorough and effective test coverage for high-profile clients.I took the lead in the execution of tests and conducted walkthroughs of test results with the team. This collaborative approach facilitated a thorough review and sign-off process, ensuring the delivery of high-quality testing outcomes aligned with client expectations. My commitment to precision and collaboration contributed to the successful execution of testing initiatives for esteemed clients.

Chennai And Paris

I strategised the Testing team and established metrics aligned with project deliveries for Facebook PDC, where I was responsible for running campaigns for fashion brands. This strategic approach resulted in streamlined testing processes, contributing to the overall efficiency and success of our campaigns.Developed and executed test cases in accordance with project requirements, ensuring comprehensive testing coverage.• Collaborated closely with product managers to gain a deep understanding of project and actively participated in defect detection and elimination as a QA engineer, contributing to enhanced product quality.

Chennai, Tamil Nadu, India

As a Test Analyst for the Qantas.com project, I played a key role in driving test design and execution activities in collaboration with leads and test managers for the client, Qantas. Working closely with developers and the configuration management team, I ensured the delivery of thoroughly tested defects.Additionally, I actively participated in requirement walkthroughs, contributing to the understanding of project requirements, and wrote comprehensive test scenarios. My involvement in peer reviews helped ensure the quality and effectiveness of the testing process. This hands-on experience allowed me to contribute to the overall success and quality assurance of the Qantas.com project.

Chennai Area, India

I played a key role in the end-to-end testing of a Business Intelligence product named WebFOCUS. As part of this, I actively contributed to the automation process using QTP version 9, where I wrote regression test cases utilising VB scripts to ensure thorough and efficient testing.In addition to my testing responsibilities, I worked closely with the product manager for the BI reporting module, serving as the Single Point of Contact (SPOC). In this capacity, I collaborated on the development and execution of test cases, ensuring alignment with project goals and product requirements. This multifaceted experience allowed me to contribute significantly to the successful testing and quality assurance of the WebFOCUS Business Intelligence product.

M.Sc, Software Engineering

Pursued my Master Degree in Software Engineering and concepts.

Standard 12Th

Standard 10Th, High School/Secondary Diplomas And Certificates

Master'S Degree, Computer Software Engineering