Business Consultant
Current•Managing high-paced, concurrent projects from scope of work to milestones to deliverables•Working with a large number of customers and their teams•Leading cross-functional teams across client engagement and account management to deliver app/web development and design, brand identity, and digital marketing services•Developing project scopes and objectives, and establish standard processes for project management, initiatives, tasks tracking, and reporting•Ensuring that all… Show more •Managing high-paced, concurrent projects from scope of work to milestones to deliverables•Working with a large number of customers and their teams•Leading cross-functional teams across client engagement and account management to deliver app/web development and design, brand identity, and digital marketing services•Developing project scopes and objectives, and establish standard processes for project management, initiatives, tasks tracking, and reporting•Ensuring that all relevant stakeholders are involved and that technical feasibility is considered•Tracking and communicating project status, issues, timelines, action items, and budgets using appropriate tools•Create, track, and deliver on account-specific KPIs, and lead periodic KPI reviews with clients and internal tech teams•Act as the key point of contact in day-to-day interactions with project team members and third parties/vendors•Motivating teams to deliver a 10/10 customer experience•Ensuring that all projects are delivered on time, within scope, and within budget•Monitoring the sales process and management through CRM•Establishing and maintaining positive relationships with clients, third parties/vendors, and all stakeholders•Reporting and escalating to management as needed Show less