Vikram Katikaneni Email & Phone Number

Vikram has been working in IT since 2004 in different roles and has extensive experience in all aspects of project delivery, including architect, solution design, integration, service operations, support, project management, and ITIL framework implementation. Certified professional MSP, PSM & SAFe 5 Agilist.Proven track record of success: Vikram has a history of successfully developing, designing & managing projects, improving service delivery processes, and exceeding client expectations. Strong technical and business skills: Vikram possess a combination of technical expertise and business acumen, allowing you to understand both the technical aspects of service delivery and the business needs of your clients. Excellent communication and relationship management skills: Vikram have a strong ability to communicate effectively with all levels of stakeholders, including clients, vendors, and colleagues. Focus on customer satisfaction: Vikram is passionate about delivering excellent customer service and ensuring that your clients are satisfied with the services you provide. Experience with ITIL framework: Vikram is ITIL certified and have experience implementing ITIL best practices to improve service delivery processes. Project management expertise: Vikram has experience managing projects of various sizes and complexities, including migrations, service transitions, and application upgrades. Leadership skills: Vikram has experience leading and motivating teams to achieve their goals.Past 3 years involved with Datacom, Sydney managing and running various projects, previously with Australian Department of Defence at Defence Legal then handling Defence Terrestrial Communications Network (DTCN) as Telstra Defence Engagement with their Data warehouse and BI migration. Worked as BI Solution Expert and performed various roles within Data warehouse team at Australian Securities & Investments Commission (ASIC). Prior to ASIC, was a Programmer Analyst at Defence Housing Australia (DHA). Previously served in key consultant roles at Republic Services Inc., Alcon Labs and Merrill Lynch for over 4 years, the majority of that time with a particular focuses on data analysis, modeling, and business analysis. Specialties: Visualizing and Designing, Program, Portfolio & Project Management space, technical areas related to Data & Analytics, Data Mapping and gap analysis. Data mining, Deep Learning & Big Data having hands on experience with various tool-sets.Vikram holds an active AGSVA NV2 security clearance and has working experience in Australia and the USA.

Listed skills include Ibm Cognos Bi, Ibm Certified Developer, Informatica, Sas, and 36 others.