With more than 18 years of experience in managing operations in market research, procurement, supply chain, and other industry segments his main expertise lies in coordinating with clients and forging strong relationships. He has experience in setting up process targets & goals that are critical to quality control and compliance. He has also developed effective marketing strategies that built stronger consumer loyalty and increased sales. For over a decade, he has been actively engaged in helping sundry businesses (incl. reputed MR agencies) fulfill their commitments to clients, customers & shareholders; build and sustain brand equity; and retain a competitive edge. Based on the rich experience from his past roles he aims at delivering the “better” version of Market Research services to a global pool of clients by leveraging his strengths & assets to achieve dependable, insightful results in record time.

Building partner network in NA, EU & APAC countries, Seeking new markets.Setting up and managing the India Office.

Securing quality partners on projects & ensuring timely completion.Responsible for 90% of the company's Sample puchasing.Vendor Management - reliability, price, service, data quality, etcCombining purchasing power to secure the best vendor rates and ensure that prices are consistent globally.Lowering COGS - Increase MON/QTR profitability.Expense Tracking.Finding new sources of supply.

• Key control point in Ultrasound dispatch compliance. Oversee the process and manage all exceptions.• Publish high-end dispatch reports. Monitoring of dispatch closure protocols.

⇔ Providing complete post sales admin support to the field engineers.⇔ Complete ownership of all the metrics namely Equipment Parts, Tools & Test equipment, Preventive Maintenance & Field Modification Instructions.Parts – Responsible for ordering and sourcing the parts from the company warehouse or through different vendors, making sure the return of the replaced parts in the warranty period in order to meet the business target and get maximum dollar credit.Tools & Test Equipment – Making sure the tools and test equipments used by the GE personnel are in calibration and as per specifications.Preventive Maintenance (Timely servicing/maintenance of GE medical equipment)Planning and working with the field engineers to make sure such timely maintenance is provided as per the frequency set by engineering on the systems.Field Modification Instructions (FMI – Upgrading the systems)Ensuring 0 FMI misses as per the FDA rules & regulations & monitoring dispatch closure protocols.⇔ Reporting Weekly reporting out the various opportunities to the field in order to bring the number of hits down and meeting compliance targets. ⇔ Scheduling Interacting and planning strategies to level load the services being provided to the customer. ⇔ Driving Metric Goals: Achieving Business Targets ⇔ Identifying eGEMS opportunities: Initiating projects leading to gain sharing⇔ HR Catalyst for the Process Leader Team: Responsible for on-time completion and submission of one-o-ones and EMS for the entire team. Active participant in Family ‘Connects’ annual HR function.⇔ Complete customer interaction: Active participant in weekly T-cons regarding Zone Performance.