• Manage and handle applications & servers which include Windows, Linux and Hana for Successfactor's product, Work Force Analytics (WFA) as a member of Cloud Operations team.• Responsible for deploying application, job, ETL, Farm and consumer servers in new datacenters.• Configuring and deploying IIS on app severs.• Monitoring tools like zabbix, pingdom, and Server Provider Cockpit (SPC an SAP bydesign product).• Performing tests on new and existing database servers and generating reports on the read and write for physical hardware modules.• User creation, maintenance and deletion for the analytics sites.• Installing and configuring Sql server 2008 , 2008 r2 , 2012 .• Building windows Clusters on Windows 2008 servers.• Building SQL clusters on SQL Server 2008.• Monitoring Servers.• Working with technical team globally on Application related issues. • Working on Ticketing tools like JIRA and Server Provider Cockpit (SPC an SAP bydesign product).• Actively reviewed and improved current configuration and error handling procedures and maintained documentation.• Drove improvement and enforced best practices in the current application configurations.• Proficient with and maintained advanced knowledge of the in-house application(s).• Drove application improvements by working with internal Product/Engineering team.

• Create and Manage user accounts in Active directory• Hosting websites on server using IIS manager• Administrating FTP acounts• Administered and supported local/LAN printers• Responsible for configuring & troubleshooting Microsoft outlook accounts.• Installation of antivirus for virus protection • Performing data backup and recovery at a user level, as required • Provided technical support for hardware/software configurations and application • Responsible for troubleshooting network related issues• Monitoring servers

• Administrating and troubleshooting Windows 2003 and Windows 2008 Servers. • Create and Manage user accounts in Active directory. • Responsible for maintaining & troubleshooting the network related issues.• Installing and configuring Windows Server 2008.• Troubleshooting and Resolving desktops / Laptops Issues.• Performing data backup and recovery at a user level, as required.• Responsible for configuring & troubleshooting SWITCHES. • Responsible for configuring & troubleshooting Microsoft outlook accounts.• Identify, diagnose and resolve Level One problems on hardware, software and networking issues.• Documenting Incident tickets and updating accurate resolution notes in the ticketing tool.• POS implementation for retail location.• Installing and configuring windows 7.• TCP/IP configuration.• prepared and maintained documentation of technologies, standards and procedures.