Cordinate with the design and development teams to resolve complex application and system issues Troubleshoot and rectify application issues Provide progress updates to senior managers Perform root cause analysis to identify the reasons for the underlying issue Plan and execute strategies and configuration changes to ensure optimal quality assurance for all applications Monitor all alerts related to applications and provide proactive services Maintain positive working… Show more Cordinate with the design and development teams to resolve complex application and system issues Troubleshoot and rectify application issues Provide progress updates to senior managers Perform root cause analysis to identify the reasons for the underlying issue Plan and execute strategies and configuration changes to ensure optimal quality assurance for all applications Monitor all alerts related to applications and provide proactive services Maintain positive working relationships with other team members, including engineers and customer support technicians Prepare and maintain documentation for all issues and the implemented solutions Recommend ways to optimise business performance by presenting solutions to existing challenges Show less

Troubleshoot technology issues. Install and maintain equipment and software. Ask questions to pinpoint the problem. Perform remote troubleshooting. Help new employees set up their workstations. Maintain and upgrade equipment as needed. Train new employees to use a company's software and apps. Work with existing vendors to evaluate new technology. Respond to ad hoc and urgent requests. Advise executives on the best technological solutions for an organization… Show more Troubleshoot technology issues. Install and maintain equipment and software. Ask questions to pinpoint the problem. Perform remote troubleshooting. Help new employees set up their workstations. Maintain and upgrade equipment as needed. Train new employees to use a company's software and apps. Work with existing vendors to evaluate new technology. Respond to ad hoc and urgent requests. Advise executives on the best technological solutions for an organization. Monitor the performance of a company's desktop infrastructure and provide suggestions to improve efficiency. Test, install and set up application programs on user workstations. Test network connections. Train end users when new software or IT regulations arrive at a company. Show less

Providing technical support across various locations. IT asset data management. Virus protection and data backup. Operating system installation, configuration, and troubleshooting Ticket resolution within specified timeframe.Video conferencing configuration and support. Workstation management and automation upgrades. Hardware and software maintenance and troubleshooting

User group policy creation and modification. Vendor coordination and partnership management.Stock maintenance and procurement. Mail client configuration and troubleshooting.Data processing and staff coordination.

 Preparing lesson plans.  Delivering lectures and practical demonstrations.  Assessing student performance, evaluating course effectiveness.  Maintaining training equipment and materials.  Mentoring and counseling students.  Ensuring a safe and secure learning environment