Vikram Valluri Email & Phone Number

Bangalore,Hyderabad

As the founder of an interior design business, I demonstrated exceptional product owner skills by overseeing the conception, development, and delivery of innovative design solutions. I effectively collaborated with clients to understand their vision, translating it into actionable requirements for my team through strategic planning and project management. I ensured timely and high-quality execution, resulting in satisfied clients and successful projects. My entrepreneurial experience highlights my ability to drive product success from ideation to implementation.

Greater Bengaluru Area

• Working with Project Management to identify and define product roadmap.• Translation of High-Level strategy and product direction into features, epics and user stories and prioritization in the backlog for sprint selection.• Organising scrum events, like Sprint Planning, Grooming, Scrum, Review, Retrospective, Demo.• Working with the Development team to test and report bugs for new functionality implemented.• Coordinating with the Documentation & Training team to develop release documents and training materials.• To align on vision and Own, prioritize and drive backlog grooming and Delivery.• Had close interaction with customers on their clarifications and requirements.

Bengaluru, Karnataka, India

• Was owning all Accounts Payable related Incidents and Service Requests throughout the lifecycle.• Ensured that the team is enabled to facilitate all issues to resolution.• All outages were promptly communicated with exceptional quality across all regions.• Monitoring work queues for Incidents with the effort of missing service agreements• Ensured team always maintained operational effectiveness and efficiency of Incident Management process.• Was available 24x7 for on-call support for any outage issues to be communicated.• Created standard operating procedures in a timely fashion.• Maintained comprehensive knowledge articles.

Bengaluru, Karnataka, India

ServiceNow

Greater Bengaluru Area

Investigating, evaluating, negotiating, and settling claims. Applying knowledge of policies, and insurance regulations when determining coverage, liability.