Vikrant Chaudhary Email & Phone Number

Noida, Up, In

Rewari, Haryana, India

Sales planning to achieving the YTD & MTD targets. Ensure retail standard are adhered in store. Responsible for top line growth. Responsible for people management. Ensure visual merchandising in place. Ensure all functions at store mainly cashiering & Customer service.

Malabo, Equtorial Guinea

Delhi Ncr

Sales planning to achieving the YTD & MTD targets. Ensure retail standard are adhered in store. Responsible for top line growth. Responsible for people management. Ensure visual merchandising in place. Ensure all functions at store mainly cashiering & Customer service.

Central African Republic

Sales planning to achieving the YTD & MTD targets. Ensure retail standard are adhered in store. Responsible for top line growth. Responsible for people management. Ensure visual merchandising in place. Ensure all functions at store mainly cashiering & Customer service.

Delhi Ncr

• Achieving Sales Target- With the strength of 20-25 team size, motivate them timely to boost up for achieving the targets with all operational SOP’s and to maintain the standard sets and always eager to improve it with better efficiency.• Data Management-Actively involved in highlighting marketing plans in stores and nearby catchment for the customer awareness with involvement in all database of customers.• Inventory Management-Actively involved in control over stock: as required inventory stock and damage handling with invention of bargain counter at store level to reduce the loss percentage by 70% to 80%.• Staff Training-Actively involved in suggestive, Cross selling/Up selling, techniques with staff members with importance of it and hence providing the necessary training requirement for the staff to get the maximum customers satisfaction.• Cost Control-Keep an eye over the controllable expenses.• Sales analysis-Analyzing the day to day sale data and executing the plan to shoot cut the targets with maximum margin level.• HO Coordination-Regularly liaising with heads of administration, finance and procurement for accessing the available stock and keeping track of the requirements.• Post sell service-Accountable for customer deliveries demo installation and trade in performance.• VM & Execution-To ensure KYBM (LCD, LARGE APPLIANCES, LAPTOPS, DIGI-CAM, M/W, MOBILE PRODUCTS run in store offers on non-MOP brands.

Delhi Ncr

• Responsible for effective and efficient utilization of space carrying out complete profitable analysis and inventory management handling legal issues (labor, consumer and space etc.) in consultation with legal department. Maximizing revenue generation by promoting preferred brands Responsible for business development and executing communication for sales, brand awareness and brand development.• Responsible for servicing and building business relation with channel partner and drove the cycle of business consistently on top gear heading a team of 12 Team Members for sales, events, project implementation customer service, building relationship, promotional activities and handled the entire cycle from awareness to order, ensuring VM as per requirement within the area as per VM Guideline.• Ensuring minimum merchandise availability on floor at all times Along with the adequate availability of associates on the floor responsible for Leaves and Schedules of SA’s and other supporting staff Responsible for an area of 1500.• Adhering to Best Retail Standards such as- Staff (grooming, look, morale, punctuality)- Admin (SOP/BOE Audit, cash, compliance to local laws)

New Delhi Area, India

Resolves customer queries in the minimum time frame and personally taking care & close the sale.Handling high net-worth customers.Training/guidance to the new team members on work procedures, process flows and knowledge resources.Maintaining the visual merchandise for the product in the store.Manage DSR & MTD reportHandling customer grievances and resolving issues, customer services and satisfaction retention.Maximizing customer satisfaction level by on time delivery, monitoring customer complaints, providing efficient services

New Delhi Area, India

• Coordinating activities at the back office, managing stock and coordinating activities related to sales as team efforts.• Responsible for Managing the overall store and staff, meeting sales targets, merchandise display and timely replenishment.• Store staff motivation and looking after day administration of the store including handling customer complaints and queries.• Complete management of the store: handling staff, customers.• Reporting to Area Manager for daily updating of business development and overall store operation.• Manage DSR & MTD report • Stock Management maintain highest standard of customer care, man management, stock control etc.• Organized the corporate sale for i Mac, Mac Mini & I Pods.

Shipra Mall, Ghaziabad

Maintaining the visual merchandise. Generate sales of Corporate & Individual. Reverting back to the complaints of the customer regarding products well in time. Resolving the customer issues regarding product. Apprising the store manager with daily sales report.