Agm Bcf Yarns
CurrentAdministrative support: Scheduling appointments, preparing documents and presentations, and organizing meetings for Sales team.Assisting in the quotation process - from receipt of RFQ, quotation to customer including price determination and tentative delivery schedule. Responsible for quote follow up.Providing historical pricing information to the Director; for a particular customer or similar products for quotation.Releasing production plan for both Exports & Domestic to plant & ordering master batches. Preparing P.I for customers, if required. Handling the processing of all Domestic, Nepal orders with accuracy and within timelines. Informing customers for unforeseen delays/problems/dispatches. Arranging transport after freight negotiations.Coordinating with the Export/Domestic documentation team for carrying out the dispatches.Coordinating with Customers for Advance & Outstanding payments.Prioritizing urgent requirements from customers for early deliverables.Selling 1st Surplus/Downgrade stock to various vendors (Weekly).Arranging samples and new developments for customers as per requirements. Following up with master batch supplier for new developments/trial Master Batches.Procurement of RAW material like recycled & pet chips whenever required.Customer service: Responding to customer inquiries, resolving complaints, managing customer accounts, and ensuring customer satisfaction.Order processing: Receiving orders from customers, verifying order details, and coordinating with production and logistics teams to ensure that orders are fulfilled on time.Inventory management: Monitoring inventory levels, coordinating with suppliers, and managing the ordering process.Data management: Entering data into databases, maintaining accurate records and generating reports.Quality control: Conducting quality control checks, analyzing data, and making recommendations for improvements.
