Vikrant Mhatre Email & Phone Number

Mumbai, Mh, In

Mumbai, Mh, In

Mumbai, Maharashtra, India

• Lead, support and monitor all off-net access order deliveries through various suppliers toensure timely and appropriate delivery as per customer requirements.• Maintain good relationships with suppliers to improve the efficiency and cost of delivery.Establishes and maintains relationships with global providers to enhance and expandthe Tata network.• Conduct quarterly/monthly reviews with key suppliers around performance.• Look at avenues for increasing business with key vendors through new portfolios andnew order types. Work out new technology solutions with partners in conjunction withproduct teams.• Identify national and regional level access suppliers/partners and competition in theregion to deliver last mile delivery based on technical feasibility as per contractualobligations.• Overall project management and ensures that projects are completed within budget,schedules and quality standards.• Manage lifecycle of circuit from feasibility, delivery upto Account Settlement stages.• Conduct quarterly/monthly reviews with key suppliers around overall performanceexperience from Pre-sales feasibility and cost effectiveness, delivery, post-sales support.

Mumbai Area, India

• Provisioning circuits and coordinate with various groups in implementing data services.Maintain critical information in the services database.• Understanding the customer requirements and validating the quote in line with thedesired nature of service, SLAs and Access type, etc.• Coordinating with the sales and delivery teams of carriers as well as datacentre/colocation providers across the globe to deliver the services such as Ethernet,ADSL/VDSL, dedicated Internet, leased lines etc.• Coordinating between cross functional teams and carriers in sales, delivery teams foroutage escalations, billing negotiations, billing disputes, etc. Also, act as a bridgebetween customers / internal stakeholders and vendors.• Conducting the weekly meetings with the carrier sales, delivery teams to discussregarding the project updates, escalation and issues. Also, working as a POC for someof the carriers.

Mumbai, Maharashtra, India

• Provisioning circuits and coordinate with various groups in implementing data services.Maintain critical information in the services database.• Understanding the customer requirements and validating the quote in line with thedesired nature of service, SLAs and Access type, etc.• Coordinating with the sales and delivery teams of carriers as well as datacentre/colocation providers across the globe to deliver the services such as Ethernet,ADSL/VDSL, dedicated Internet, leased lines etc.• Coordinating between cross functional teams and carriers in sales, delivery teams foroutage escalations, billing negotiations, billing disputes, etc. Also, act as a bridgebetween customers / internal stakeholders and vendors.• Conducting the weekly meetings with the carrier sales, delivery teams to discussregarding the project updates, escalation and issues. Also, working as a POC for someof the carriers.

Pune, Maharashtra, India

• Worked on TCTS client project (International Domain).• Project Management includes follow-up with different team such as Design, Order entry, Operations etc. to meet the customer deadlines. • Identify any potential roadblocks that can lead to jeopardizes and make timely escalations to the management, including possible solutions.• Weekly review of all projects with internal team and client project managers to discuss ongoing progress.• Daily documentation and reporting.

Tata Communications Ltd. Dighi,Pune

• Profile includes end to end Link delivery of different Products i.e. ILL (Leased line), GVPN, Pont to Point.• Service Delivery Life Cycle Management Of customer & maintaining maximum satisfaction level as single point of contact to the customer.• Managing the project, in accordance with the project plan, for all phases of the project delivery life cycle including planning, requirements capture, implementation, delivery, testing and acceptance.• Conduct network installation, commissioning, implementation of equipment and services, and transition to CSO for ongoing operations.• Place third party orders and make all necessary follow-ups and contacts to all GAM team to meet customer's schedule.• Weekly review of all projects with internal team and external customers to ensure timely project handover.• Ensure proper documentation and reporting.

Bachelor Of Engineering (Beng), Electronics And Telecommunication Engineering, 60.33%

Hsc, Science, First Class 68.67 %

Ssc, General Studies, First Class With Distinction 87.07 %