Vikrant Parihar Email & Phone Number

Plymouth, Mi 48170

• Recruit for multiple positions for various Automotive and IT clients.• Determine most qualified candidates and made recommendations to hiring manager by pre-screen applicants by conducting telephone interviews.• Conduct effective searches on various resume databases such as Monster, Linkedin and Dice.• Responsible for creating and validating job procedure document• Actively search for candidates on various data bases• Create new ways to actively find qualified… Show more • Recruit for multiple positions for various Automotive and IT clients.• Determine most qualified candidates and made recommendations to hiring manager by pre-screen applicants by conducting telephone interviews.• Conduct effective searches on various resume databases such as Monster, Linkedin and Dice.• Responsible for creating and validating job procedure document• Actively search for candidates on various data bases• Create new ways to actively find qualified candidates• Perform prescreen and prequalification interviews over the phone• Maintain communication between candidate and hiring manager Show less

Plymouth, Michigan, United States

Plymouth, Mi 48170

Chandigarh Area, India

• Handling the Major/High-Risk Incidents and sending out notifications to customers.• Managing Technical Conference Bridge.• To understand significance of incoming alarms, Co-ordinate with external teams for resolution of alarms.• Log all incoming calls/mails/alarms for faults, access and other planned activities including the actions taken into the fault handling system.• Managing credit card limit, credit card activation, handling card queries through mails Handling… Show more • Handling the Major/High-Risk Incidents and sending out notifications to customers.• Managing Technical Conference Bridge.• To understand significance of incoming alarms, Co-ordinate with external teams for resolution of alarms.• Log all incoming calls/mails/alarms for faults, access and other planned activities including the actions taken into the fault handling system.• Managing credit card limit, credit card activation, handling card queries through mails Handling Retention n Welcome calling department with first bill calls, managing all the required data for Telecalling.• Daily briefings to every shift, Managing the floor as and when required.• Managing all the reports regarding the customer’s requests, complaints, requirements & queries getting captured everyday. Show less

Mohali Chandigarh

• Making calls to the customers regarding annual packages and to make payments through IVR for annual subscriptions.• Worked in sales department and take order on phone and make sure all deliveries would be on time.• Worked on Quality & Audit for sales consultants and provided support towards Customer Relationship.