Vikrant Poojari Email & Phone Number

✯ Competent professional with over 15 years of experience in leading and supporting process improvement initiatives to optimize the Supply Chain value stream in support of the customers✯ Extensive knowledge of driving process innovation in all areas of Supply Chain Planning Operations in order to exceed customer expectations while building efficiencies and scale across the business✯ Practiced in creating and maintaining Sales Orders, Service Orders & Quotations; placing orders in SAP, providing information on part pricing and availability, order status, and delivery information, resolving customer complaints and issues✯ Hands-on experience in preparing purchase schedules for timely procurement of materials, raw materials and to ensuring smooth execution of projects✯ Skilled at improving customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes✯ Deft at formulating a strategy to achieve and track results; driving and monitoring efficiency and productivity to ensure that service standards and key performance indexes (KPIs) are met