A dynamic and self-motivated professional with over 9 years of experience; who has consistently provided service more frequently, and beyond expectations. Proven expertise in system assessment starting from root cause analysis to fix and deployment of a new ideology. Proven expertise in enhancing, stabilizing and automating ordering systems to provide improved experience for Business partners. Adept in engaging the development team to ensure delivery and implementation of the solution meets business requirements.A proactive and conceptual thinker with a superior work ethic, ability to rapidly achieve organizational integration, assimilate job requirements and employ new ideas, concepts, methods, and technologies. Effective in work situations requiring an ability to manage multiple, concurrent and senior-level responsibilities. Exceptional oral and written communication, interpersonal, multi-tasking, technical, organizational, problem-solving and mentoring skills. Energetic and enthusiastic team player, thrives in both independent and collaborative work arenas.