Uplers is an award-winning MarTech company delivering end-to-end web, design, digital marketing, and email production services to businesses and agencies across 52+ countries.Backed by a team of 520+ digital experts, Uplers has served over 600 agencies along with over 100 brands including National Geographic, Amazon, Facebook, Disney, and 21st Century FoxWith offices located in the USA, UK, Australia, and India, Uplers’ mission is to deliver amazing results & experiences to its clients. We take pride in investing in our people to grow their skill set in line with the demands of a modern global workforce.

• Help client onboard with Sizmek.• Manage different ad serving accounts and assist the clients with any ad serving issues across them.• Helping the clients in setting up their media plan according to their requirement and budget.• Conducting trainings and giving a walk-through to the clients to help them get familiar with the Sizmek platform, and other digital advertising concepts.• Give presentation to the client of the various products we have on offer.• Discuss strategies with the client, on how they can run and optimize their campaigns, and how to serve right content to right audience by optimization of their campaigns.• Guiding and setting up dynamic campaigns which uses dynamic strategies and content to ad serve.• Helping clients with their concerns regarding setups/discrepancies.• Helping the clients to use the correct formats of the creatives for their campaigns for best user experience.• Review billing for each account on a monthly basis, and setup a meeting with the client to discuss further prospects.• Handling Sizmek DSP account issues regarding basic troubleshooting of ad audits and setup of the DSP campaign

EMPLOYER: ACCENTUREWORK LOCATION: GOOGLE HYDERABADDESIGNATION: Senior Product Support Specialist PERIOD: June 2014 – Till date • Trained on handling DoubleClick for Advertiser (DFA/DCM) queries.• Setting up new networks in DFA & DCM.• Updating permissions and features in individual DFA/DCM networks based on client contracts.• Troubleshooting issues related to Ad serving through DFA/DCM, which majorly includes investigating discrepancy between DFA/DCM and other ad serves reports/numbers, display ads, reporting issues, floodlight issues etc.• Testing floodlights for their functionality as per the client’s request.• Answering client queries related to ad serving concepts and different features available in DFA/DCM.• Troubleshooting issues related to HTML5 and Flash creatives.• Troubleshooting login issues of users.• Troubleshooting issues related to Site Directory.• Troubleshooting using proxy sniffer, inspect element, HTTPFox, VAST Suite Inspector etc.• Hands on Knowledge on Ad Servers like DCM, Google Tag manager, query central and contour tool for data base.