Vikrant Bansal Email & Phone Number

India

Wilmington, De, Us

• Design and deploy industry-specific infrastructure solutions.• Lead digital transformation efforts, including cloud, datacenter migration and automation, utilizing RPA, AI/ML, and Azure technologies.• Direct large-scale IT infrastructure projects, from RFP to execution, using Agile and Scrum methodologies.• Product & solution consulting and advisory with OEMs, SI, Partners & Vendors.• Collaborate with senior leadership to define and execute technology roadmaps, integrating advanced solutions into the business strategy.• Manage Enterprise IT Operations ensuring business operations.• Manage IT budgets and vendor relationships ensuring cost-effectiveness.• Oversee security, audit and compliance measures, SOX, TISAX, disaster recovery, and business continuity.Achievements:• 7% annual cost savings in OpEx since 2017 onward year on year. • Led cloud migration, resulting in 25% cost savings in OpEX in three years.

Wilmington, De, Us

• Directed IT service delivery for enterprise computing and cloud solutions across the South Asia region.• Managed end-to-end project delivery, including datacenter migrations and disaster recovery implementations.• Developed and executed architectural strategies and technology solutions to support business growth and agility.• Coordinated with stakeholders to ensure project alignment with business goals and technological requirements.Achievements• Delivered global projects with cost savings exceeding $1.6 million annually.• Led and direct significant projects, including eBusiness and disaster recovery solutions.

Global, Us

• Oversaw remote infrastructure management services and ITIL-based service delivery for over 50 clients globally.• Led account transformations, new solution deployments, and tool integrations, enhancing service efficiency and customer satisfaction.• Managed vendor relationships, service delivery standards, and project execution.Achievements• $1 million in savings through process improvements and billing optimizations.• Achieved a perfect customer satisfaction score and established L3 services for Network and Enterprise.

Managing Service Delivery, Service Life Cycle and for creating Active & Passive Network, Systems and Application RIMS solution for Customers.Managing customers for all regions Amer, EMEA, Nordic and AustraliaNew Infrastructure Support Centres/Setup and provided desired value proposition to Organization and its clients. Account transformations & transition and new solution deployment.Infrastructure management on heterogeneous environment.

Navi Mumbai, Maharashtra, In

• Designed and implemented integrated infrastructure solutions for diverse clients, managing NOC and datacenter operations. • Provided pre-sales support, solution development, and 24x7 support for critical systems.

Noida, Uttar Pradesh, In

• Managed and optimized LAN and WAN environments, including hardware and software upgrades and network management. • Managed Cisco Routers & Switches 2900, 3500, 4500, Cisco PIX, Solaris, NT, Netware, Linux, Proxy, NFS & DNS Servers. Rolled out IP over IPX Network.

Navi Mumbai, Maharashtra, In

• Implemented and supported various technology solutions, maintaining high customer satisfaction and operational efficiency. • Managed and supported 200+ customers across the region entailing maintenance, troubleshooting, backups, administration, installation and upgrade of hardware and software for mailing application.

Six Sigma Green Belt, It Process And Solution Improvement

Pgditm, Information Technology

Itil Foundations, It

Ccna, Cisco Networks

Brain Bench Certified In Unix Administration, Unix

Mcse, Wintel

Scsa, Solaris

Cne, Novell Netware

B.Sc.