Vikrant B Email and Phone Number
With the power of soul anything is possible. (Jimi Hendrix - The greatest guitarist ever)As the greatest guitarist of all time says, yes! anything is possible, Jimi Hendrix was a self-taught guitarist, he was so good at it that he could play the guitar with his right hand, his left hand, behind his head, with his teeth etc. Likewise, all of us have that Jimi Hendrix within. I am Vikrant, an accomplished Project Manager and I can just do about anything and I strongly believe the power within. Service Delivery, Project Management, Project Transition so IT Service delivery is my second nature which I have chiseled over a period of time. I have groomed many professionals under me and have taken many successful projects for about 20 years now. To know more feel free to get in touch with me on vikrant.bhagat@gmail.com
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Service Deliver ManagerWipro Jun 2021 - PresentPune, Maharashtra, India● Spearheaded and accelerated offshore team building ensuring process improvement, reduced cost, process improved revenue by 7%. ● Spearheaded and pitched off catalogue and new projects for additional revenue.● Amplified team to overachieve KPIs to 120% with short term benchmarking and monitoring. ● Networked with client leadership in MBRs and QBRs and client weekly connects.● Enhanced service delivery and training by thoroughly evaluating and analyzing top 10 drivers, leading to improved analytics and actionable insights
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ManagerTata Tele Business Services Jan 2014 - Jun 2021Mumbai, Maharashtra, India• Delivered essential telecom technical service desk & onsite support during the total lockdown.• Established optimum output led delivery plan for each assigned project, in line with standards and practices, tailoring information, insights and for key stakeholders• Develop and manage contingency plans as required• Analyzing the risks involved in delivery and arrested them in time.• Ensuring all milestones are achiveed as per Delivery standard SLAs. • Resource planning- hiring rebadging of manpower, reporting, forecasting and effort allocation.• Responsible for working with all support groups & service areas for data gathering on current mode of operations and future mode of service operations & OSS delivery.• Met quality metrics and SLAs. -
ManagerTulip Telecom Dec 2010 - Jan 2014Pune Area, India• Released project plans and led end to end delivery.• Coordinate with Vendors & Partners to execute POC.• Tracked the plans till project closure.• Drove meetings with Internal teams, partners & vendors for Project related discussions.• Lead efforts to identify risks, resolve key project conflicts, and established appropriate resolution paths.• End to end coordintion with the stakeholders for management information. -
ManagerMyjobsinpune.Com Aug 2009 - Dec 2010Pune Area, India -
Project Delivery ManagerHcl Infinet Limited Nov 2008 - Aug 2009Pune, Maharashtra, India -
ExecutiveNet4 India Ltd Mar 2007 - Jun 2008Pune Area, India -
ExecutiveYou Telecom India Pvt Ltd Apr 2006 - Mar 2007Pune Area, India -
ExecutiveTata Teleservices Ltd Mar 2005 - Apr 2006Pune Area, India
Vikrant B Education Details
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Indira Institute Of ManagemantA -
Indsearch CollegeA
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Modern College Of Arts Science And CommerceB
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Modern College Of Arts Science And CommerceCommerce
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J.N.Petit Tecnhnical High SchoolSsc
Frequently Asked Questions about Vikrant B
What company does Vikrant B work for?
Vikrant B works for Wipro
What is Vikrant B's role at the current company?
Vikrant B's current role is Service Delivery Manager, IT Project Management, ITIL, Customer & Vendor Management, Escalation, Risk & Change Management, Process Improvement, Operational Excellence, SLA, Incident Management, Stakeholder Engagement.
What schools did Vikrant B attend?
Vikrant B attended Indira Institute Of Managemant, Indsearch College, Modern College Of Arts Science And Commerce, Modern College Of Arts Science And Commerce, J.n.petit Tecnhnical High School.
Who are Vikrant B's colleagues?
Vikrant B's colleagues are Lakshmi A, Pooja Rudrawar, Nirmal Patra, Shruti Sharma, Vittal Velturi, Suresha M, Shilpa Kundu.
Not the Vikrant B you were looking for?
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Vikrant Agrawal (B.Tech)
Founder & Md At Proquest Application,Partner At The Travel Connection, PunePune
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