With a proven track record of spearheading operational excellence and driving growth across diverse sectors. From optimizing processes and implementing cost-saving initiatives to fostering strategic partnerships and leading cross-functional teams. With a strong foundation in operations, customer success, and sales, coupled with a passion for innovation and a knack for problem-solving, I bring invaluable expertise in delivering impactful results and propelling organizational success.
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Head Of OperationsEasyorderUnited Arab Emirates -
Head Of OperationsEasyorder Mar 2023 - PresentDubai, United Arab Emirates -
Group Operations LeadCloudkitchens Jan 2021 - Feb 2023Dubai, United Arab Emirates- Lead cross-collaboration between company's different verticals leading to increased MRR & customer acquisition.- Launched Dark Kitchens in KSA, UAE & Kuwait. Managed rollout of different products & features.- Set up processes from scratch & optimize processes for onboarding, sales & customer success team. -
Supply AssociateCareem Oct 2020 - Dec 2020Dubai, United Arab Emirates- Monitored last mile logistics to understand the time taken at each stage involved in food delivery.- Analysed data to identify gaps, develop measures to reduce gaps, train delivery captains & monitor success. -
Emea Operations CoordinatorUbereats Feb 2019 - Jun 2020Dubai- Managed key relationships with third-party vendors for services such as photography, shipping, and the procurement of hardware for restaurants.- Primarily responsible for ensuring all steps in onboarding new restaurants were fast, cost-efficient, and seamless for the client.- Worked on improvising the existing onboarding process for a smoother, automated, and error-free onboarding for all restaurants. -
Growth ManagerZomato Dec 2017 - Jan 2019New Delhi Area, India- Leading & managing the entire North-West Delhi's growth through different initiatives. I was managing a team of 8 Account Managers, 2 Growth Managers & 7 Growth Executives.- Analysis & Implementation of Insights - analyzing to identify marketing opportunities in our market segment for specific use cases that showed growth potential.- Launched a marketing campaign leading to an increase in retention rate by 4%. -
Business Development ManagerIws Event & Entertainment Pvt Ltd Aug 2016 - Dec 2017New Delhi, DelhiPitching partners - Inviting paid sponsorship from brands & selling kiosks spaces in events like wedding exhibitions & trade fairs.Association - Coordinating with bigger event management firms to assist in management & provide resources including workforce.
Vikrant Sharma Education Details
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English Literature (British And Commonwealth)
Frequently Asked Questions about Vikrant Sharma
What company does Vikrant Sharma work for?
Vikrant Sharma works for Easyorder
What is Vikrant Sharma's role at the current company?
Vikrant Sharma's current role is Head of Operations.
What schools did Vikrant Sharma attend?
Vikrant Sharma attended Delhi University.
Not the Vikrant Sharma you were looking for?
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Vikrant Sharma
Sales Manager - Metropolitan Capital Real EstateAbu Dhabi Emirate, United Arab Emirates -
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