- Locations included Ann Arbor, Novi, Clinton Township, Troy-Inspire my team to deliver results in various business sectors. These include service, training, sales, and B2B. -Lead a technical support team that provides emphatic customer experiences that rebuild trust in the Apple Brand.-Lead a Sales team that provides relevant solutions to customers to create excitement and bring out passions with use of our products.-Lead a training team that inspires and connects with our… Show more - Locations included Ann Arbor, Novi, Clinton Township, Troy-Inspire my team to deliver results in various business sectors. These include service, training, sales, and B2B. -Lead a technical support team that provides emphatic customer experiences that rebuild trust in the Apple Brand.-Lead a Sales team that provides relevant solutions to customers to create excitement and bring out passions with use of our products.-Lead a training team that inspires and connects with our community to teach and enrich lives with use of our products. -Attract, hire, and coach a team to have knowledge of our products and services to create brand loyalty and build excitement around our products and services Show less

-Increase profitability and help promote the Apple brand through unparalleled employee loyalty and exceptional customer service.-Train and develop store employees in customer service, product knowledge, inventory control, and visual merchandising display.
- Directs and controls the activities of a broad functional area and collaborates with key business partners.-Establish Strategic plans by partnering and collaborating with other Leaders to accomplish company objectives.

-Develop and execute strategic plans to help drive team to success with company goals and objectives.-Develop Talent thru use of Lominger competency criteria.-Manager team performance thru eduction, training, coaching and performance review.-Hire and retain Diverse work force that represents community and Brand of Apple.

-Attract, hire, coach talent that represents Gap Brand values and believes service is at the core of every interaction.-Guide leadership team thru quarterly, yearly review process ensuring learning and development is maintained as a top priority. -Create training programs that help keep team up to date and new product lines and services.-Assist leadership teams in maintained healthy work environments upholding Gap Inc. brand standards for healthy and top quality work environment.

-Bring Old Navy vision and brand philosophy to life for employees and customers.-Lead team to achieve probability thru sales and key metrics.-Create business plan and strategy that helps team achieve profitability goals. -Create positive talent development culture by emphasizing training and skill building thru various business growth programs.