Viktor Bartenev Email & Phone Number

Tel Aviv District, Israel

- Google workspace administration- Microsoft EntraID administration with AzureAD - GoogleWS federation- Jamf Pro MacBook management- Dahua access control and surveillance system- Doftware license management- User and server hardware

Moscow, Russia

• As a member or support team(total 4 engineers), I take part in support of our product in 3 different environments. Total users quantity is about 1000. In each environment we have two MongoDB clusters of 5 server.
• Supporting the development teams by configuring and managing continuous integration / continuous delivery (CI/CD) tools and pipelines (Jenkins, Openshift) and making sure that best practices are followed
• Providing high-quality support to internal end users, resolving Incidents and Service Requests as L2 technical support, providing user training, updating documentation with new processes
• Keeping the knowledge base up to date: creating new guides and training materials in Confluence for the end users, as well as for internal support teams

Moscow, Russia

• Managed IT infrastructure monitoring, configuration and maintenance (different Linux systems, MS Windows Server 2012, AD, DNS, DHCP, WDS, KMS, Kaspersky, Skype for business (Lync), Atlassian, Alfresco, vSphere 6.7.
• VMware vSphere was updated every time new version was available from 5.5 to 6.7.
• Modified VMware VM template script allowed our developers to reduce time of making VM.
• Implemented backup and recovery mechanism for virtual servers and VDI, based on Veeam solution.
• Responsible for administration and maintenance of the Data Center (8 shelfs APC, 4 inRow AC APC, Cisco UCS + FI, Cisco Nexus 5k + FEX, NetApp and other)
• As a team manager, I had 5 persons under my supervision.

Moscow, Russia

• Administration of Windows Server 2008R2, VMware vSphere 5.1, MS Windows terminal server 2003, 2008 + thin clients Windows CE and Linux (thinstation)
• Managing Network switches Catalyst 3550, 2960 (VLAN, DHCP, port security, port channel), CA Arcserve Backup, storage system Fujitsu FibreCat SX80, DX80
• Video surveillance system installation and administration (Hyundai, Wangtec, Axxon, AVTech, Panasonic, Geovision, Cyfron, Axis, Trassis, Hikvision)
• Worked with the vendors to provide maintenance and repair of on-premiseservers, office hardware and medical equipment

Moscow, Russia

• Responsible for mounting and basic adjustment of network equipment (routers, switches, wireless access points).
• Performed network monitoring (HP OpenView) and worked to resolve alerts and incidents.
• Supported end users by resolving workstation issues, network connection issues.
• Worked with vendors to perform maintenance and repair of office equipment.

Moscow, Russia

• Supported end users by resolving workstation issues, network connection issues.
• Worked with vendors to perform maintenance and repair of office equipment.
• Website support