Viktor Brazzle, Cp-Fs Email & Phone Number

United States

● Manage daily operations for a team of remote Specialists in multiple states with the target ofsupreme customer service and client retention● Acute focus on team development and improvement through satisfaction survey results andscoring metrics as well as team and company cohesion● Delivered quarterly and yearly reviews as well as determined yearly merit increases● Spurred team to achieve all revenue goals with a sharp eye to protecting profit with expensecontrol

● Conducted detailed comprehensive assessments● Developed client relationships with a focus on mitigating risks toguests, brand consistency and an excellence to inspire loyalty● Routed an efficient schedule to exceed production goals in a multi-state territory

D'Iberville, Mississippi, United States

● Led a team of five managers and ten hourly associates.● Supervised all aspects of my store's operations● Saw an increase in gross sales every quarter● Earned exemplary scores on contact reports

Gulfport, Mississippi, United States

● Advised all staffing, inventory, and training procedures for the restaurants in my region.● Trained over 60 hourly associates and 15 restaurant managers● Assisted in the training and staffing of the neighboring stores.

Gulfport, Mississippi, United States