As a Junior QA, I focus on ensuring the quality and functionality of software through different types of testing. I work closely with development teams to identify and troubleshoot issues, execute test cases, and validate new features. My role involves both manual and automated testing processes to ensure that end products meet the highest standards of reliability and performance.

•As implementation specialist it's my professional responsibility for the seamless and secure migration of data from one software system to another. This role involves a variety of tasks, such as analyzing and filtering data to ensure its accuracy and relevance, and creating specialized documents tailored to the needs of each client.•One of the key responsibilities as implementation specialist for me is to ensure that all data is transferred securely and safely, without compromising its integrity or confidentiality. This requires a strong understanding of data protection laws and regulations, as well as a keen eye for detail and an ability to identify and resolve any potential issues or errors that may arise during the transfer process.•In addition to these technical skills, as effective implementation specialist i also possess strong analytical and problem-solving abilities, as well as the ability to multitask effectively and manage competing priorities. Proficiency in Excel is also essential for this role, as it is often used to organize and analyze large volumes of data.•Overall, this role is critical to ensuring the smooth and successful migration of data between software systems, and requires a combination of technical expertise, attention to detail, and strong interpersonal and communication skills.

Provided five star service as part of the Economy Class team (2014-2017), and the Business Class team (2017-2022)Worked closely with the management team in a multicultural environment.Implemented and being up to date with all the safety and security requirements.Collaborated with other crew members to increase passengers satisfaction .Provided passengers with all emergency protocols for take-offs and landings as well delivered excellent customer service. In-flight tasks to promote safety and customer comfort.Took necessary measures to maximize passenger safety and comfort during unusual flight circumstances. Continuous energetic attitude and positive team spirit. The brand ambassador of the company.Developed and maintained calm atmosphere and resolved passengers problematic issues.Assisted and greeted passengers during flights to ensure that their needs and requirements were always fully met.Identify and analyze cabin maintenance issues and report promptly findings to the Pilot in Command .Conducted pre-flights safety checks of cabin emergency equipment , including safety briefing of passengers before flight .Assisted during onboard emergencies providing CPR and basic first aid while maintaining calm composure.

Performed routine procedures with slot machine printers, bill validators, adding/removing paper and performing minor repairs.Monitored the operation of assigned slot machines and participates in payout of manual jackpots in accordance with policy.Completed written department forms to document cash transactions, jackpot payouts, etc., in a legible manner, assists customers on a timely basis with requests for change.Implemented the knowledge of local jurisdiction gaming laws and attendant regulations as well as the Company’s internal controls, policies and procedures.Performed minor maintenance/repairs on slot machines.Maintained clear and open communications with customers and managers/supervisors.Provided professional representation at internal and external meetings and events.

Certification, Red Cross Lifeguard Training.Monitored and patrolled all areas of the resort.Implemented and follow up on updates, safety guidelines and policies manual.Addressing all issues, concerns and complaints from resort guestsRescued guests at risk of drowning, unsafe or hazardous activities. Provided excellent guest service relations.Perform various maintenance duties as directed to maintain clean and safe facility, Escorted patrons out of the pool area in the event of emergencies.Responded to life-threatening emergencies such as heart attack, seizure, drowning, unconsciousness, heat stroke, severe bleeding, broken bones, severe allergic reaction.