Viktor Klein Email & Phone Number

Toronto, Canada Area

Helping high-growth, high-volume merchants to scale and thrive in an evolving e-commerce landscape. Creating strong relationships, providing guidance on business development best practices, industry trends and ways to best utilize Shopify’s solutions.

Toronto, Canada Area

As a freelance consultant, supporting clients by undertaking thorough account and listingperformance review, and evaluation of best optimization practices and return on investmentFocus on sales growth through optimizing most conversion relevant metrics such as search engineoptimized listing copy, visuals, email follow-ups and pay per click campaigns

Toronto, Canada Area

Establishing a trusted & strategic partnership through a deep and thorough understanding ofcustomers’ current and anticipated future needs, obstacles and available resourcesStrong focus on providing customized growth solutions to mid and large sized business accountsto grow sales, optimize process workflow and uncover cost savings potentialCustomer relationship management, through detailed and constantly updated customer databaseCRM software (Hubspot) to ensure the most efficient support at any point of contact

Vancouver, Canada Area

Project manager for Amazon marketplace setup and cross-department coordination for seasonal product lines, launch campaigns and promotionsDatabase consolidation through compiling and organizing product line ups to synchronize launchstages and determine best go to market approachMarketing campaign setup and execution with continuous sales performance monitoring throughanalytics tools, follow up campaign adjustment for optimized ROI

Vancouver, Canada Area

Managed a product portfolio of 90 products within the general merchandise category for NorthAmerica (US, CA) and European markets (GER) in English and in German on the Amazon MarketplacePlanned, developed and executed various sales growth campaigns including SEO copy, visualcomposing, enhanced product experience, email campaigns and pay per click campaignsCrafted weekly performance reports, and facilitated and participated in creative brainstormingsessions to explore innovative ideas for products, market spaces and workflow optimization

Vancouver, Canada Area

Coordinated various social media account setups, and promoted business within interest groupsCreated SWOT-analysis reports on current business idea and various market niche opportunitiesAnalyzed and evaluated demographic data and shopping habits within the greater Vancouver area

Bournemouth, United Kingdom

Promoting and selling university courses in person, over the phone and through various onlinemarketing campaigns on and off campusEnsuring smooth and efficient enrollment process, by verifying student information andmaintaining a current file of courses, calendars, programs, students and graduatesCommunicating and coordinating cross-department wide course outline and updates, overseeingclassroom allocation and setup, student academic issues and special requirements

Berlin Area, Germany

Developed design concepts based on identified product opportunities via market and competitorresearch, customer interviews and feedback analytics tools for next-generation postcard terminalManaged a six-person team, spread across Germany, China and Ukraine, through taskassignments, milestone monitoring, completion reports and prototype testingUtilizing CRM (Salesforce) software to prospect and manage a database of existing B2B clients, aswell as for worldwide parts supplier sourcing purposes

Certificate, Marketing Management - Entrepreneurship

Studied various online marketing techniques and strategies, using social media and email marketing, with a strong emphasis on sales.

International Business Studies

Developed a deeper understanding of business and management practices with consideration for culture, language, political systems.

Product Design Diploma, Industrial And Product Design

Studied the principles of innovative idea generation, concept development and implementation, and learned how to transition from market.