Viktor Kmec Email & Phone Number

A highly motivated and results-oriented Operations Manager with a proven track record of success in driving operational efficiency and profitability. Possesses strong leadership, problem-solving, and communication skills, with a deep understanding of business processes and a commitment to continuous improvement.Demonstrated expertise in optimizing guest satisfaction and profitability while upholding the highest service standards and projecting a positive corporate image.Seasoned Manager with over 18 years of distinguished customer service experience across diverse hospitality settings, including hotels, fine dining, fast-paced restaurants, takeaways, pubs, and bakeries. Demonstrated expertise in fostering team development and ensuring adherence to the highest professional standards. Recognized for outstanding performance as an Employee of the Month on multiple occasions. Demonstrated exceptional organizational skills in planning and executing various events, including funerals, weddings, Christmas parties, and private/conference functions. Licensed professional with a positive and proactive attitude, always ready to embrace new challenges and contribute to the success of the organization.Multilingual in English, Slovak, Polish, and Czech. Proficient in Microsoft Office, Fourth Hospitality, Trial, Clarity, Selima, Stocklink, Collins, Tonic, Alert 65, ProNet, Brilliant hotel software, Micros, and Posting Panda. Adept at operating Windows, Apple, and Android devices. Proven ability in team training, team management, organizational skills, food safety, performance management, stock control, forecasting, sales and impact, change management, decision making, communication, self-motivation, leadership, and customer relations at all levels. Skilled in analyzing business problems and taking appropriate action, strategic planning, problem-solving, and developing proposals for business initiatives.

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  Business And Management Slovakia

  Business Administration And Management, General