Viktor Kucher
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Viktor Kucher Email & Phone Number

Call Centre Support Engineer (Genesys) – AutoDoc at AutoDoc
Location: Ukraine, Ukraine, Ukraine 5 work roles 4 schools
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✓ Verified May 2026 3 data sources Profile completeness 100%

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Current company
Role
Call Centre Support Engineer (Genesys) – AutoDoc
Location
Ukraine, Ukraine, Ukraine
Company size

Who is Viktor Kucher? Overview

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Quick answer

Viktor Kucher is listed as Call Centre Support Engineer (Genesys) – AutoDoc at AutoDoc, a company with 636 employees, based in Ukraine, Ukraine, Ukraine. AeroLeads shows a matched LinkedIn profile for Viktor Kucher.

Viktor Kucher previously worked as Call Centre Support Engineer (Genesys) at Autodoc and System engineer at Интертелеком. Viktor Kucher studied at Beyond.Genesys.Com.

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Email format at AutoDoc

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AutoDoc

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Profile bio

About Viktor Kucher

• English – upper intermediate; Russian, Ukrainian – Native• Understanding of computing, Internet technologies, and web applications architecture, client-server networks• Hardware knowledge• Operating systems: Windows, Linux, Solaris (management and operation)• Basic knowledge of SQL • Knowledge and understanding of QA theory• Knowledge of QA documentation (Test Case, Test Suite, Test Plan, Bug Report)• TestLink, Mantis• Understanding of software development life cycle

Listed skills include Телекоммуникации, Регрессивное Тестирование, Функциональное Тестирование, Ip, and 8 others.

Current workplace

Viktor Kucher's current company

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AutoDoc
Autodoc
Call Centre Support Engineer (Genesys) – AutoDoc
australia
Website
Employees
636
AeroLeads page
5 roles

Viktor Kucher work experience

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Call Centre Support Engineer (Genesys)

Current

Одесская Область, Украина

  • Experience in Genesys Platform configuration and support: Genesys Framework, Genesys Routing (IRD/URS), Genesys eServices, Genesys Pulse, and Genesys Workspace Desktop Edition (WDE)- Troubleshooting call quality.
  • Using Workspace Desktop Edition 8.5
  • Framework Routing & Reporting 8.5 Foundation
  • Framework Routing & Reporting 8.5 Technical Operations
  • Framework Routing & Reporting 8.5 Administration
  • SIP Server 8.1 BASICS
May 2020 - Present

System Engineer

Интертелеком

Odessa Region, Ukraine

- Maintenance and operation of SMSC (short message service center) servers (Bercut)- Maintenance and operation of DPI system (deep packet inspection) (Sandvine)- Maintenance and operation of EDMS (electronic document management system) (Directum)- Installing and testing various server applications

Aug 2007 - Apr 2020

System Administration Specialist

Pany-Apteka Jsc

- Maintenance and operation of LAN- Installation of OS and various user applications

Jan 2005 - Oct 2014

Information Technology Engineer

Datagroup

Kiev Region, Ukraine

- Installation, maintenance and operation of satellite communication stations in the Southern region- Operation of xDSL equipment, city and trunk-line optical channels

Nov 2004 - Aug 2007

Testing Engineer

Telecard-Pribor

Odessa Region, Ukraine

Configuring and testing of units and blocks of ATS "Kvant-E"

Aug 2002 - Nov 2004
Team & coworkers

Colleagues at AutoDoc

Other employees you can reach at autodoc.com.au. View company contacts for 636 employees →

4 education records

Viktor Kucher education

Education record

Beyond.Genesys.Com

Genesys (Self-Study & Labs Online on beyond.genesys.com): • Using Workspace Desktop Edition 8.5 • Framework Routing & Reporting 8.5.

"Fundamentals Of Software Testing"

Qatestlab
FAQ

Frequently asked questions about Viktor Kucher

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What company does Viktor Kucher work for?

Viktor Kucher works for AutoDoc.

What is Viktor Kucher's role at AutoDoc?

Viktor Kucher is listed as Call Centre Support Engineer (Genesys) – AutoDoc at AutoDoc.

Where is Viktor Kucher based?

Viktor Kucher is based in Ukraine, Ukraine, Ukraine while working with AutoDoc.

What companies has Viktor Kucher worked for?

Viktor Kucher has worked for Autodoc, Интертелеком, Pany-Apteka Jsc, Datagroup, and Telecard-Pribor.

Who are Viktor Kucher's colleagues at AutoDoc?

Viktor Kucher's colleagues at AutoDoc include Елена Монякова, Aurélien Amblard, Egor Kolesnikov, Michel Czech, and Конашевский Александр.

How can I contact Viktor Kucher?

You can use AeroLeads to view verified contact signals for Viktor Kucher at AutoDoc, including work email, phone, and LinkedIn data when available.

What schools did Viktor Kucher attend?

Viktor Kucher studied at Beyond.Genesys.Com.

What skills is Viktor Kucher known for?

Viktor Kucher is listed with skills including Телекоммуникации, Регрессивное Тестирование, Функциональное Тестирование, Ip, Техническая Поддержка, Linux, Юзабилити Тестирование, and Беспроводные Технологии.

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