Viktor Lee Email & Phone Number

Manage the day to day client experience of Men's Department including Ready-to-Wear, Shoe, Leather Goods, Accessory and Watch & Jewelry categories.

-Assist Leather Goods Manager in managing 75% of the store business, representing $30M-Institute MyPerso training for Mon Monogram/ HM orders and New Products pre-sale incentive programs to increase staff product knowledge and promote sales -Exceeded 1H Leather Goods goal and storewide goal while also reaching individual sales target-Coach Client Advisors on Client Development to cultivate connections and drive retention-Assist VM Manager since Q2 2014 in performing monthly LG merchandising and maintain daily standards -Review LG business with Team Manager to make educated decisions on VM moves -Partner with corporate Merchandising and Supply Chain to fulfill specific product needs-Visit competitive market retail stores to understand current VM landscape

Responsible for all aspects of the store-Grew the store business by 2% in November 2012 by partnering with host store’s management team and sales associates during their card holders promotion events-Achieved store Mystery Shop score of 90% and personal score of 100% by conducting weekly Mystery training -Conducted “on boarding training” for new store manager Kat Galang

Responsible for marketing and promoting all Accessories merchandise and training store personnel to increase sales in this category -Grew the store’s Accessories business by 46% in 2010 and 2011 by conducting weekly Accessories training to increase staff product knowledge-Increased Accessories penetration from 4.5% to 9.4% during my tenure by gaining staff awareness of Accessories and created cross selling trays for add on

Top associate in store, always exceeding quarterly goals and developing product knowledge -Became the first sales associate to reach $1M sales in the Bloomingdales’ store-Recognized as the #2 sales person in Bloomingdale’s top producer program

Master Of Fine Arts (Mfa), Fashion Merchandising

Bachelor'S Degree, Hotel And Restaurant Management