Viktor Matthaus Schwalfemberg

Viktor Matthaus Schwalfemberg Email and Phone Number

Especialista em proteção de ativos @ Forza Seguros Oficial
State of São Paulo, Brazil
Viktor Matthaus Schwalfemberg's Location
São Paulo, São Paulo, Brazil, Brazil
Viktor Matthaus Schwalfemberg's Contact Details

Viktor Matthaus Schwalfemberg personal email

About Viktor Matthaus Schwalfemberg

Over 15 years of experience in customer relationship, 12 years in the sales area. Graduated in Advertising and also in Business Intelligence. Advanced English and basic Spanish. Analytical, communicative and direct profile. Passionate about developing people and setting up solid and efficient projects.

Viktor Matthaus Schwalfemberg's Current Company Details
Forza Seguros Oficial

Forza Seguros Oficial

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Especialista em proteção de ativos
State of São Paulo, Brazil
Website:
ibpp.com.br
Employees:
48
Viktor Matthaus Schwalfemberg Work Experience Details
  • Forza Seguros Oficial
    Especialista Em Proteção De Ativos
    Forza Seguros Oficial
    State Of São Paulo, Brazil
  • Crmbonus
    Head Of Customer Success
    Crmbonus Jan 2023 - Jan 2024
    São Paulo, Brasil
    Directly report to the COO with the mission of directing and sustaining the following sectors: - Onboarding: Sector responsible for activating the service in the retailer's environment. Relying on relationship, training and technical implementation teams. The objective is to guarantee the best entry experience to ensure the longevity of the partnership. - Customer Experience: Sector responsible for the support provided to retailers and final customers. Solving any problems and collecting performance indicators for the company as a whole. The objective, in addition to provide a good customer service, is to bring the customer's vision and insights to enlight other sectors path.
  • Crmbonus
    Sales Coordinator
    Crmbonus Jun 2021 - Jan 2023
    São Paulo, Brasil
    Report to the Sales Director. Responsible for coordinating the Inbound Sales team with the objetive of creating a strong connection with the decisionmakers throughout the negotiation and understanding their needs, ensuring a healthy and profitable partnership.
  • Magazine Luiza
    Business Development Manager
    Magazine Luiza Feb 2021 - Jun 2021
    São Paulo, Brasil
    Responsible for prospecting new customers for Consórcio Magalu and retaining them through financial planning developed exclusively for each negotiation.Consórcio is a quite common financing product in Brasil. It works based on a fund which a group of individuals or companies pay a monthly installment. As the fund increases those people are monthly awarded with the credit to buy the product/service they wanted in first place.
  • Webpeak Brasil
    Sales Consultant
    Webpeak Brasil Oct 2018 - Oct 2019
    Av Queiroz Filho, 1560 - Rouxinol Sl 420
  • Braspag
    Sales Executive
    Braspag Aug 2017 - May 2018
    São Paulo, Brasil
    Executivo de vendas externo. Responsável por fazer a prospecção de novos clientes, assim como o atendimento pessoal dos principais clientes da carteira da Braspag - Hunter: Responsável por trazer novos Key Accounts desde a prospecção até a integração.- Farmer: Dono de uma carteira de mais de 100 contas com foco em manter a qualidade do serviço, aumentar a performance do cliente e garantir um atendimento de alto nível.
  • Mercadopago.Com
    Account Executive Hunter
    Mercadopago.Com Feb 2016 - Feb 2017
    Responsible for bringing new partners to MercadoPago, passing through all steps of negotiation, such as prospection, negotiation, integration, and after sale services:- approach and manage the company's interaction with current and potential customers- Create valuable and customized material for each potential and current customers- Negotiate prices and other potencial costs, recognize and offer special services according to the customer's idea with the possibility of having customized features for each partner- Monitoring all the integration process to ensure that all the partner's needs are met.- Monetization of the partner's business through all the opportunities found during the negotiation.
  • Mercadopago.Com
    Account Executive Farmer
    Mercadopago.Com Jan 2014 - Feb 2016
    Fidelize and do maintennance of MercadoPago's main partnerships. -Elaborate strategies to increase the MercadoPago's share inside the partner's operation and as result increase the payments volume through the platform. -Development of marketing strategies and campaign for an additional payment volume. -Create special conditions to meet the partner's needs.- E-commerce consulting service focused on payments.
  • Mercadopago.Com
    Commercial Assistant
    Mercadopago.Com Feb 2012 - Jan 2014
    Santana De Parnaiba
    Gerenciamento de vendas do serviço MercadoPago, a principal solução de pagamentos para lojas virtuais. -Negociações via call e meetings -Estratégias de venda -Análise e segmentação de público-alvo -Relacionamento com as outras áreas, como tecnologia, financeiro, prevenção e segurança e atenção ao cliente. -Consultoria de vendas para e-commerce.
  • Mercadolivre.Com
    Customer Support Representative
    Mercadolivre.Com May 2010 - Jan 2012
    Santana De Parnaiba
    Atendimento dos clientes MercadoLivre através de e-Mail e Chat. Atuei em 2 áreas:-Geral: Tratando das situações de compra e venda com clientes de pequena expressão.-Melhores Vendedores: Tratando de todas as situações (Geral, Financeiro, MercadoPago) referentes ao melhores vendedores do MercadoLivre e fidelizando o cliente.
  • Sabesp
    Support Representantive
    Sabesp Jul 2007 - Jul 2008
    São Paulo E Região, Brasil
    Atendimento telefônico e gerenciamento financeiro de todos os clientes sabesp:-Emergências: Atendimento de clientes em situações de riscos físicos e financeiros.-Financeiro: Revisão de conta, Criação de cadastro, atualização de dados, entre outros.

Viktor Matthaus Schwalfemberg Skills

Sales Crm Salesforce.com E Commerce Payment Systems Online Payment Solutions Online Marketplace Direct Sales Sales Process Customer Service Customer Support Customer Retention Call Center Cross Selling Selling English Vendas Sistemas Operacionais Atendimento Ao Cliente Strategic Planning Publicidade Online Marketing Digital Google Analytics Marketing Marketing Online Ferramentas De Business Intelligence Planejamento Empresarial Sql Marketing Por E Mail Planejamento Comercial Business Intelligence Vendas Diretas Cross Sale

Viktor Matthaus Schwalfemberg Education Details

Frequently Asked Questions about Viktor Matthaus Schwalfemberg

What company does Viktor Matthaus Schwalfemberg work for?

Viktor Matthaus Schwalfemberg works for Forza Seguros Oficial

What is Viktor Matthaus Schwalfemberg's role at the current company?

Viktor Matthaus Schwalfemberg's current role is Especialista em proteção de ativos.

What is Viktor Matthaus Schwalfemberg's email address?

Viktor Matthaus Schwalfemberg's email address is vm****@****ail.com

What schools did Viktor Matthaus Schwalfemberg attend?

Viktor Matthaus Schwalfemberg attended Fundação Getulio Vargas, Espm Escola Superior De Propaganda E Marketing, Unip - Universidade Paulista.

What skills is Viktor Matthaus Schwalfemberg known for?

Viktor Matthaus Schwalfemberg has skills like Sales, Crm, Salesforce.com, E Commerce, Payment Systems, Online Payment Solutions, Online Marketplace, Direct Sales, Sales Process, Customer Service, Customer Support, Customer Retention.

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