As an Operations Specialist in Strategy & Operations at Via, I am passionate about driving operational excellence and strategic innovation in the dynamic world of mobility. My role involves leveraging data-driven insights and cross-functional collaboration to optimize processes, improve service delivery, and contribute to the growth and success of our DACH operations.With a deep understanding of operational frameworks and a commitment to continuous improvement, I focus on identifying opportunities for efficiency, implementing scalable solutions, and ensuring that our operations align with Via's mission to revolutionize transportation. My work is grounded in a strategic mindset, allowing me to anticipate challenges, develop actionable plans, and execute precisely.At Via, we are redefining how people move through cities, and I am proud to be a part of this journey. My background in strategy and operations, combined with my hands-on experience, enables me to contribute to our team's success and the broader mission of making mobility more accessible, efficient, and sustainable.Let’s connect if you’re interested in discussing innovative operational strategies, data-driven decision-making, or the future of urban mobility.

Interim field manager responsible for the operational execution of the 'WirMobil' service for individuals with disabilities in Berlin. Ensures adherence to and monitoring service-relevant KPIs while managing and supporting a driver pool of 50 personnel.

Support Operations Agent focusing on solution-oriented customer service, driver assistance, and real-time problem-solving. Responsible for supporting the Operations team and ensuring the seamless execution of our services on the ground.