Successfully integrated new technologies for Morozzi clients, including blockchain, artificial intelligence (AI), and machine learning (ML).Led the implementation of eKYC technology to streamline the onboarding process for new clients.Managed and oversaw multiple AR/VR projects, including the development of immersive training simulations and marketing campaignsDesigned and developed new processes and products to improve the efficiency and effectiveness of Morozzi's IT… Show more Successfully integrated new technologies for Morozzi clients, including blockchain, artificial intelligence (AI), and machine learning (ML).Led the implementation of eKYC technology to streamline the onboarding process for new clients.Managed and oversaw multiple AR/VR projects, including the development of immersive training simulations and marketing campaignsDesigned and developed new processes and products to improve the efficiency and effectiveness of Morozzi's IT operations.Managed a team of IT professionals, providing leadership and direction on all IT-related initiatives.Major AccomplishmentsIncreased client satisfaction with IT services by 25% through the successful integration of new technologies.Reduced the time it takes to onboard new clients by 50% through the implementation of eKYC technology.Developed and launched two successful AR/VR projectsSuccessfully led the team through the completion of several major IT projects, on time and within budget. Show less

- Teaching web and app design principles and best practices to students- Explaining design theory concepts such as color, typography, composition and layout- Demonstration of creating UI kits and design systems for various projects.- Providing recommendations and feedback for student projects- Task backlog management and prioritization- Use of tools such as Figma, InVision, Miro, Jira and plugins to streamline the design process- Conducting basic QA testing to ensure the… Show more - Teaching web and app design principles and best practices to students- Explaining design theory concepts such as color, typography, composition and layout- Demonstration of creating UI kits and design systems for various projects.- Providing recommendations and feedback for student projects- Task backlog management and prioritization- Use of tools such as Figma, InVision, Miro, Jira and plugins to streamline the design process- Conducting basic QA testing to ensure the quality and usability of projects- Preparing files & technical documentation and assets for front-end developers- Create a user profile- Create user journey map and charting Show less

- Designing and managing the ESOP System for staff, including UI/UX design, informationarchitecture, backlog and sprint planning for the product team- Defined the product vision, value proposition and goals based on customer insights and business objectives.- Business analysis for all products to identify pain points and opportunities for improvement- Prototyping fiches for the NFT marketplace to showcase the features and benefits of the platform- Supporting the development… Show more - Designing and managing the ESOP System for staff, including UI/UX design, informationarchitecture, backlog and sprint planning for the product team- Defined the product vision, value proposition and goals based on customer insights and business objectives.- Business analysis for all products to identify pain points and opportunities for improvement- Prototyping fiches for the NFT marketplace to showcase the features and benefits of the platform- Supporting the development of documentation for the smart contract, ensuring clarity and accuracy- Creating backlogs and sprints for all products (Investing platform, Mobile app, website, marketplaceand education platform), prioritizing tasks and delivering value to customers- Analyzing product performance using Amplitude to measure key metrics and user behavior- Providing digital marketing support, such as creating landing pages, social media posts- Redesigning the back-end system (CMS) to enhance usability and functionality for the internal team- Led the product management of the investment platform (Mobile APP & Web Design), including IAdesign, user research, testing, and launch- Managing the product development of the marketplace for NFTs (APP & Web), includingdefining requirements, features, and roadmap- Designing and developing the wallet platform (connect crypto & fiat), integrating security anduser-friendly features- Conducting QA testing for all products, ensuring quality standards and customer satisfaction- Training staff on UX, UI, IA, IxD principles and best practices. Show less

- Worked with multidisciplinary teams to shape the product vision, roadmap, and features based on user needsand market opportunities.- Conducted user research, market analysis and competitive benchmarking to identify customer pain points andcapabilities.- Created user stories, mockups, mockups and prototypes to communicate product requirements andspecifications clearly and effectively.- Managed the product backlog, prioritized tasks and resolved issues throughout the… Show more - Worked with multidisciplinary teams to shape the product vision, roadmap, and features based on user needsand market opportunities.- Conducted user research, market analysis and competitive benchmarking to identify customer pain points andcapabilities.- Created user stories, mockups, mockups and prototypes to communicate product requirements andspecifications clearly and effectively.- Managed the product backlog, prioritized tasks and resolved issues throughout the agile development process.- Measured and evaluated product performance using various metrics and feedback tools such as app storereviews, ratings, downloads, retention rates, usage statistics, user surveys and interviews.- Implemented improvements based on analysis of product analytics data and user feedback.- Led the development and management of the user interface, user experience and product analytics of the mainapplication, merchant application and delivery application.- Developed a CMS system to control all company products for the back office- Implemented agile methodologies for product management, including sprints and backlog management- Created UX prototypes and MVPs for Merchant APP and Main APP to test product features and user feedback.- Designed information architecture for future features such as wallet, referral and daily user activities.- Prepared comprehensive documentation for developers, ensuring the quality and consistency of the code.- Trained the Operations and BD staff on the effective use of the products- Integrated with local banks and TaoBao APIs for payment and product search.- Planned and implemented marketing strategies to promote in-app e-commerce.- Reached 1.5 million users and first place in Cambodia in the shopping category- Collected customer data, processed in line with GDPR guidelines. Show less

- Skilled in product management for mobile applications, web programs and software (SaaS, IaaS, CMS platforms)- Proficient in user experience planning, testing and quality control for product development- Knowledgeable of application development processes and stages- Expert in web design for various purposes (landing page, online store, e-commerce website,mobile app design, corporate website)- Creative in graphic design and branding & marketing strategy for products-… Show more - Skilled in product management for mobile applications, web programs and software (SaaS, IaaS, CMS platforms)- Proficient in user experience planning, testing and quality control for product development- Knowledgeable of application development processes and stages- Expert in web design for various purposes (landing page, online store, e-commerce website,mobile app design, corporate website)- Creative in graphic design and branding & marketing strategy for products- Adept at creating and testing hypotheses for product improvement and MVP validation- Managed a cross-functional agile team of developers, designers, testers and marketers using the Scrum framework.- Analytical and data-driven in measuring metrics and identifying working hypotheses- Strategic and innovative in drawing up advertising plans for product launch- Completed 8 mobile apps, 147 websites and 3 platforms with high customer satisfaction Show less

As a UI/UX Designer, I am responsible for creating user-friendly and aesthetically pleasing interfaces for web and mobile applications. I collaborate with developers, product managers, and clients to understand the needs and goals of the users and translate them into intuitive and engaging designs. I use various tools and methods, such as wireframes, prototypes, user research, and testing, to deliver high-quality solutions that meet the user expectations and business objectives.

- Streamlined competitor analysis and control systems to identify improvement opportunities and foster innovation.- Implemented an internal platform to enhance company-wide connectivity, boosting efficiency and collaboration.- Conducted thorough market and customer research to inform the development of new products and services.- Managed a pipeline of strategic project concepts, ensuring alignment with company goals.- Utilized innovative methods for project planning… Show more - Streamlined competitor analysis and control systems to identify improvement opportunities and foster innovation.- Implemented an internal platform to enhance company-wide connectivity, boosting efficiency and collaboration.- Conducted thorough market and customer research to inform the development of new products and services.- Managed a pipeline of strategic project concepts, ensuring alignment with company goals.- Utilized innovative methods for project planning, implementation, and budgeting, delivering successful outcomes on time and within budget.- Presented proposals and strategies to senior leadership and stakeholders.- Established strong partnerships to explore growth opportunities and expand company reach.- Monitored partner and dealer marketing campaigns to ensure brand alignment.- Provided regular competitor research updates to identify emerging threats and opportunities.- Contributed to product strategy development aligned with digital transformation goals.- Attended industry events to network and stay abreast of trends and technologies.- Optimized product funnels and internal processes to enhance customer experience and efficiency.- Collected and prioritized customer requirements, effectively communicating them to the team.- Tracked task status and resolved issues to ensure timely project completion.- Monitored product performance and market trends for continuous improvement and growth.- Project Management on construction part (open 9 stores and 4 warehouses in 4 countries) Additional Skills:- Project risk control for platform development.- Integrated the payment system with the accounting module, streamlining payment tracking.- Developed a stock control system connecting multiple warehouses and stores across countries, improving supply chain efficiency.- Managed backlog and OKRs for the development team, aligning with company objectives.- Produced clear & concise technical documentation for various systems and platforms. Show less