Viktor German Email & Phone Number

California, United States

San Mateo, California, United States

• Responsible for designing, developing, maintaining, and delivering product training for PROS airline software such as availability, dynamic pricing, and, revenue management to customers, partners, and employees.
• Design, maintain, and deliver instructor-led and virtual-led courses using presentations, demonstrations, videos, live environments, and exercises to meet the needs of the learner.
• Manage certification exams ensuring they are accurate and reflect the corresponding comprehension.
• Work closely with Subject Matter Experts to gather information required for content and course development and delivery.
• Explain complicated topics or long processes in an easy to understand manner with supporting visual representations.
• Collaborate with the Product organization to build training for new products and functionality.

San Mateo, CA

• Managed and executed multiple engagements, project timelines, client expectations, team resources and budgets on projects related to corporate travel programs worth $390M / year. Educating corporate travel teams on.
• Led RFP engagements to design global strategies and supported Travel and Expense policy for my clients.
• Negotiated directly with airlines to reduce the costs of travel, improve clients' travel program and influence traveler's behavior to optimize travel spend and to ensure superior client experience.
• Identified and implemented improvements in travel program policies and procedures in cooperation with clients and suppliers.
• Supported business development and sales efforts with client renewals and by cross selling additional services.
• Managed team of analysts to ensure quality and timely delivery.

United States

• Led several assignments from strategy development through execution that included preparing and presenting recommendations to all levels in client's organization. Played a key role in all aspects of business.
• Built successful pricing, revenue management strategies and loyalty program strategies for airline clients worldwide to address changes in competitive environment, improve revenue performance, brand loyalty and.
• Managed negotiating and implementation of airline alliances agreements, and corporate travel program solutions to meet clients' revenue goals.
• Worked directly with clients in diverse cultural environments on projects across global locations, sharing expertise, and best industry practices to improve the knowledge of clients' staff.
• Collaborated with internal and external teams on developing new business opportunities of cross-selling consulting services and solutions.

Burlingame, CA

• Managed implementation of loyalty related initiatives to stimulate additional ticket revenue and overseeing performance of “Elevate” frequent flyer program partnerships worth $27M / year. Took initiative to meet.
• Developed strategy to optimize redemption seats availability that generated $600K in incremental revenue annually.
• Assumed subject matter expert role for airline partnerships, Virgin America co-brand credit card and marketing intelligence through direct interfaces with internal stakeholders, external vendors and marketing partners.
• Performed competitive analyses, driving strategic recommendations into Elevate program design and promotions.
• Identified opportunities for revenue, guest experience and loyalty improvements by leveraging passenger, loyalty marketing and NPS survey data.
• Led implementation of customer value segmentation model, identifying areas of opportunities to attract, manage, and retain guest loyalty.

Chicago, IL

• Drove strategic marketing intelligence and consumer research efforts to generate actionable customer insights for business units. Assisted in developing and implementation of redemption seats availability display on.
• Conducted revenue and costs analyses that involved data mining and drawing from consumer insight, expanding redemption options on Star Alliance airline partners for MileagePlus frequent flyer members.
• Collaborated with various groups to complete data extraction for measuring marketing promotions performance.
• Prepared and presented analyses and dashboards for executive leadership, tracking and forecasting redemption and accruals related to airline's marketing initiatives.
• Completed quantitative and qualitative ad-hoc analyses as needed, identifying redemption frauds, improving the economics of the frequent flyer program and value for MileagePlus members.

Phoenix, AZ

• Managed and maintained competitive fares in international markets worth $420M / year through developing tactical and strategic pricing initiatives to maximize overall passenger revenue. Assumed responsibility for.
• Developed market pricing strategies and structures, enhancing ticketing revenue and profitability.
• Examined changes in markets based on passenger demand and profitability, determining revenue improvement opportunities and executing pricing initiatives.
• Executed appropriate pricing initiatives based on market performance, quality of service, and airline objectives, matching or undercutting competitors fare structures.
• Collaborated with Yield Management on market strategy, providing strategic direction and competitive context.
• Worked closely with Network planning, Scheduling and Revenue Analysis, implementing new pricing strategies.

Phoenix, AZ

• Managed and maximized ticket revenue on a subset of flights worth $250M / year. Developed and efficiently communicated market / flight strategies to senior leadership and teammates. Trained and mentored junior analysts.
• Developed and implemented new overbooking strategies, enhancing profitability across 20 domestic markets by $320K / year.
• Performed market profitability research, implementing changes in inventory allocation strategies.
• Proactively communicated with pricing analysts, optimizing implications of pricing actions on overall market performance.
• Assisted with ad-hoc projects, improving demand forecast, reporting, and functionality of Revenue Management System solution.

Master Of Science In Aeronautical Engineering, Air Transportation Operations

• Institute of Aerospace Engineering

Bachelor Of Science In Engineering, Industrial Management And Marketing

• Faculty of Mechanical Engineering