Viktoria Kluckner

Viktoria Kluckner Email and Phone Number

Partner . Project Manager and Process Manager . UX Expert . Executive Management @ visper.design - experience design & consulting
Zurich, Switzerland
Viktoria Kluckner's Location
Zurich, Zurich, Switzerland, Switzerland
Viktoria Kluckner's Contact Details

Viktoria Kluckner work email

Viktoria Kluckner personal email

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Viktoria Kluckner phone numbers

About Viktoria Kluckner

Viktoria Kluckner is a Partner . Project Manager and Process Manager . UX Expert . Executive Management at visper.design - experience design & consulting. She possess expertise in cognitive ux design, information architecture, research and development, ux research, user centered design and 21 more skills. She is proficient in Französisch, Italienisch and English.

Viktoria Kluckner's Current Company Details
visper.design - experience design & consulting

Visper.Design - Experience Design & Consulting

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Partner . Project Manager and Process Manager . UX Expert . Executive Management
Zurich, Switzerland
Website:
visper.design
Employees:
3
Viktoria Kluckner Work Experience Details
  • Visper.Design - Experience Design & Consulting
    Partner . Project Manager And Process Manager . Ux Expert . Executive Management
    Visper.Design - Experience Design & Consulting
    Zurich, Switzerland
  • Stadt Zürich
    Communication Specialist Hr
    Stadt Zürich Apr 2024 - Present
    Projects, Digitalisation & Communication in the HR Communication & HR Marketing Department, Human Resources Management | Department of Finance | City of Zurich - Specialist in sub-project management for the design and implementation of a new information and communication architecture for HR-related topics as part of city-wide projects such as ‘HR Portal’- Conception, planning and realisation of communication strategies for complex city-wide projects and political plans related to HR - Consulting on the necessary communication infrastructure, channels, and tools in collaboration with specialists, IT, and overall project management teams, as well as supporting process owners and ensuring the quality of implementation- Promoting a contemporary and positive user experience through tailored presentation of complex material to the target audience
  • Visper.Design - Experience Design & Consulting
    Partner . Senior Ux Strategist . Designer . Consultant & Project Lead
    Visper.Design - Experience Design & Consulting Jan 2022 - Present
    Zurich, Switzerland
    Digital . Design . Perception . User Centered Design (UCD) / Design Thinking & Cognitive UX Design (Cognitive Psychology & UX Design)UX Design & Design Thinking - Discover, Define, Ideate, Prototype & TestProject management, strategy development, agile project management, business analysis, requirements engineering, change management, process optimization, quality management, process documentation, risk management, customer consulting and training, communication, collaboration with interdisciplinary teams, leading and conducting workshops, presentations, stakeholder management, customer acquisition
  • Freelancer
    Senior Ux Consultant . Senior Cognitive Ux Designer
    Freelancer Sep 2019 - Dec 2021
    Research, Conception, Design & Evaluation of Websites, Apps & Interfaces- Analysis (Cognitive Walkthrough, Contextual Inquiry, Empathy Map, Expert Reviews, Focusgroup, Observation, Personas, Stakeholder Map, SWOT-Analysis, User & Expert Interviews, User Journey Map, User Needs)- Strategy (Brainstorming, Card Sorting, Scenarios, Story Board, Storytelling, Service Blueprint, Tree Test, User & Customer Journeys, Requirements, Value Proposition, Vision)- Design (CI / CD, Mood Board, Look & Feel, Styleguide)- Prototype (Clickable Prototype, Paper Prototype, Roadmap, Low- & high-fidelity Wireframes)- Evaluation (Qualitative & Quantitative Methods such as Interviews, Questionnaires or Usability Tests)Project management, strategy development, business analysis, requirements engineering, process optimization, quality management, consulting, process documentation, communication and presentations, leading and conducting workshops, presentations, stakeholder management, customer acquisition
  • Liip Ag
    Ux Designer . Cognitive Ux Designer
    Liip Ag May 2016 - Aug 2019
    Cognitive UX Design is the combination of UX Design and Cognitive Psychology- Empathize (Cognitive Walkthrough, Contextual Inquiry, Customer Journey Map, Desk Research, Empathy Map, Ethnography, Expert Reviews, Focusgroup, Observation, Personas, Stakeholder Interviews, Stakeholder Map, SWOT-Analyse, Trend-Scan, Trend-Expert-Interviews, User Interviews, User Needs)- Define (Affinity Diagram, Card Sorting, Scenarios, Story Board, Stories, User & Customer Journeys, Service Blueprint, Point of View, Requirements, Value Proposition, Vision)- Ideate (Brainstorming, Challenge Assumptions, Delphi-Method, Mindmap, Sketches, Storyboard)- Prototype (Clickable Prototype, Paper Prototype, Roadmap, Sketching Studio, Storyboarding, Storytelling, Low- & high-fidelity Wireframes)- Test (Qualitative & Quantitative Methods such as Usability Tests,…)
  • Sabbatical
    Sabbatical
    Sabbatical Jul 2015 - Feb 2016
    Zurich
  • University Hospital Zurich, Department Of Neurology
    Project Manager . Senior Researcher
    University Hospital Zurich, Department Of Neurology Jan 2014 - Apr 2015
    Zurich
    “Rehabilitative Wayout In Responsive Home Environments” (REWIRE; www.rewire-project.eu)• Focus: Personalized Health System, Usability, User Experience, VR-Training, Exergames, Medical Devices, Home Rehabilitation, Stroke
  • Zurich University Of The Arts, Department Design, Specification Of Game Design & Interaction Design
    Consultant For Design And Ethics . Project Manager . Senior Researcher
    Zurich University Of The Arts, Department Design, Specification Of Game Design & Interaction Design Apr 2013 - Jan 2015
    Zurich
    Department Design•Focus: Consultation for Design and Ethics, R&D Projects, Content Management, ReportingSpecification of Game Design & Specification of Interaction Design• Focus: Exergames, Usability, User Experience, User Centered Design, Individual Interactive Fitness Training, Real-time Adaption, Game-Mechanics, Haptic and Auditory Feedback, Motivation, Rehabilitation, Gait training, Stroke
  • University Of Zurich, Institute For Response-Genetics
    Project Manager . Senior Researcher
    University Of Zurich, Institute For Response-Genetics Aug 2010 - Sep 2012
    Zurich
    ”Online Predictive Tools for Intervention in Mental Illness” (OPTIMI; www.optimiproject.eu)• Focus: Personalized Health System, Usability, User Experience, Medical Devices, Stress, Depression
  • University Of Duisburg-Essen (Department Of Child And Adolescent Psychiatry) & University Of Bern
    Researcher . Project Manager
    University Of Duisburg-Essen (Department Of Child And Adolescent Psychiatry) & University Of Bern Jan 2009 - Dec 2011
    Essen, Ulm, Bern
    ”Ulm Birth Cohort Study” (UBCS-Study; BMBF project)• Focus: ADHD (focus on Impulsivity), Eating Behavior, Depression
  • Economic Chamber Of Tyrol As Well As Psychological Counseling Center For Students
    Consultant . Psychologist In Two Companies
    Economic Chamber Of Tyrol As Well As Psychological Counseling Center For Students 2007 - 2008
  • University Hospital Innsbruck, Pro Mente Tyrol As Well As Tyrolean Regional Goverment
    Project Manager In Different Companies
    University Hospital Innsbruck, Pro Mente Tyrol As Well As Tyrolean Regional Goverment 2001 - 2007

Viktoria Kluckner Skills

Cognitive Ux Design Information Architecture Research And Development Ux Research User Centered Design Psychology Consulting User Experience Design User Experience Interaction Design Usability Testing Wireframing Usability Project Management Responsive Webdesign User Centered Design Extended Reality Augmented Reality Mixed Realitity Virtual Reality Perception Human Computer Interaction Persona User Journeys Ux/ui Design Technology

Viktoria Kluckner Education Details

Frequently Asked Questions about Viktoria Kluckner

What company does Viktoria Kluckner work for?

Viktoria Kluckner works for Visper.design - Experience Design & Consulting

What is Viktoria Kluckner's role at the current company?

Viktoria Kluckner's current role is Partner . Project Manager and Process Manager . UX Expert . Executive Management.

What is Viktoria Kluckner's email address?

Viktoria Kluckner's email address is vi****@****liip.ch

What is Viktoria Kluckner's direct phone number?

Viktoria Kluckner's direct phone number is +412642*****

What schools did Viktoria Kluckner attend?

Viktoria Kluckner attended Ludwig-Maximilians-University Munich, Leopold-Franzens University Innsbruck, Leopold-Franzens University Innsbruck, Leopold-Franzens University Innsbruck.

What are some of Viktoria Kluckner's interests?

Viktoria Kluckner has interest in Skiing, Travelling, Restore Furniture, Mountain Biking, Design And Restore Furniture.

What skills is Viktoria Kluckner known for?

Viktoria Kluckner has skills like Cognitive Ux Design, Information Architecture, Research And Development, Ux Research, User Centered Design, Psychology, Consulting, User Experience Design, User Experience, Interaction Design, Usability Testing, Wireframing.

Who are Viktoria Kluckner's colleagues?

Viktoria Kluckner's colleagues are Ronald Kluckner.

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