- Current and new clients' requests processing;- Clarification and analysis of customer requirements;- Providing the customer with the most valuable offer;- Conducting negotiations;- Coordination of prices and contracts closure;- Promotional materials preparation (corporate presentation, portfolio/case-studies, PPC ad content creation, CVs formation, and preparation); - Templates creation;- Drip campaign creation.-Working with LinkedIn and internal Zoho CRM system (tech task writing);-Confluence usage

Company processes improvement: - Cooperation workflows between different departments on Services Growth issues for a better promotion;- Owner assignment for client requests;- Regular process cross-department meetings attendance and active participation;- Commercial proposals assessment, adjustment and approval;- Pre-Sales documentation monitoring and assessment (CVs packs, collection of process documents on RFP etc.);- Leads and opportunities monitoring;- Issues collection of the client requests, their solving and escalation;- Regular Sales funnel monitoring;- Reports writing to management.

- Engaging new customers with a view to establish long-term cooperation; guiding through the customer experience; - Gathering information and creating customer profiles in order to identify and assess needs;- Scheduling appointments for customer requests.- Facilitating two-way communication with the team to ensure customer needs are addressed in a timely manner.- Analyzing market trends;- B2B IT experience (understanding of how businesses function at the market, how to cooperate and how they buy);- Conference organizing;- Working with LinkedIn and internal CRM system;- Jira and Confluence usage; MS Outlook usage;

Contracts translation connected with timber and agriculture deliveries