Viktoria Österby Email & Phone Number

Gothenburg, Se

Greater Gothenburg Metropolitan Area

Operating as the strategic link between Brand Metrics and my 16 partner companies • Onboarding: technical set-up, training and cultivating personal relationships • Aligning business objectives and driving development projects adjusted to my client's goals• Contact renewals o Results • 100% renewed contracts in 2022

Postgraduate program blending operations with classes, focusing on:• People: Hiring, training plans, succession planning and coaching. • Profit: P&L concerning yearly, monthly, weekly, and daily targets• Customer satisfaction: deeply investigating trends, presentation, and strategy of adapting our unit to the needs and desires of the market (koten keiei)o Results• Planning, preparing and effectively opening the new store in Gothenburg, the first outside of Stockholm• Successfully passed the four written tests + interviews, completing the trainee program in August 2021

• Salary administration, internal compliance controls and KPI's• Salary mapping (lönekartläggning)• Policies and ad hoc projects

• Interim position assisting Mr. Hoogesteger in scheduling his agenda, organizing trips, bookkeeping expenses and day-to-day activities • Organizing the European Regional Leadership Team’s visit in Gothenburg • Project managing the reconstruction of the office at Mölndalsvägen and organizing previous Damco employee’s relocation

Gothenburg, Sweden

• Salary administration, internal compliance controls and KPI's• On-and off-boarding employees• Responsible for the annual Gallup survey in Scandinavia • GDPR implementation • Organizing employee data when Damco and Maersk Line merged to Maersk (autumn, 2018)o Results• 100% RICC and KPI score • Successfully preparing, launching and following through the Gallup survey

Los Angelesområdet, Usa

• Part of management group • Discovering and valuing business opportunities • Involved in transformation projects • Business administration

Göteborg, Sverige

• Mentorship• Tutoring and coaching youth on entrepreneurship • Follow up on progress/development Results • Filled all available spots (15 people, 15-19yr) • Mentored/supervised 5 start-ups • 100% profitability across all 5 companies within the first month

Stavanger, Norge

• Recruiting staff • Following up and development of routines • Administration Results • Short project employment to settle routines and to ensure the establishment of a new division

Stavanger, Norge

• Managing staff• Recruiting new staff (two stores)• Purchasing • Financial administration Results • Store of the year, Norway (2013)• Service store of the year, Norway (2013) • New opening – recruitment and training of new staff (+8 employees)• Developed manual for store routines

Master Of Science In International Business And Trade

School of Business, Economics and Law

Bachelor Of Business Administration With A Major In Corporate Sustainability

School of Business, Economics and Law

Exchange Studies

Project Management Governance in a globalizing world Entrepreneurial business planning

Psychology

Biological psychology Cognitive psychology Development psychology Personal/trait psychology Social psychology

Environmental Politics

7.5hp

Leadership And Retailing

• Leadership • Recruitment and staff administration • Purchasing • Cash-flow

Leadership And Communication, Social Sciences