Viktoriia Borodina Email and Phone Number

Increased group booking revenue by 20% through strategic pricing and effective negotiation.Ensured high hotel occupancy rates with large groups for extended stays during the low season, achieving a maximum weekly booking value of 65,000 EUR.Streamlined payment processes, reducing overdue payments by 30%.Developing business proposals for group reservations and events;Negotiation and adjusting the pricing policy to ensure the best profit solutions for the hotel and its partners;Overseeing payments and deadlines;Handling group bookings and rates;Conducting departmental training;Facilitating communication with internal inspectors;Executing tasks of Revenue Manager;Communicating with partner portals like Booking.com and Expedia;Organizing business and private events, including catering.

Established effective sales of holiday villas through a partnership channel, resulting in the sale of 8 villas with a minimum price of 189,000 EUR each.Successfully increased the number of engaged partners by 130% within six months, growing from 37 to 85.Improved customer service satisfaction scores by 25% through enhanced service standards.Strategic development of partnerships, including research, recruiting, and training;Developing competitive business proposals for the international market;Enhancing customer service standards for both partners and private customers;Renewing partner contracts;Overseeing deadlines and commission payments to partners;B2B sales coaching;Coordinating and executing corporate events, including logistical arrangements such as venue selection, equipment setup, registration, follow-up, and feedback;Managing event budgets.

Launched a new innovative product in the Italian market from scratch.Closed a deal worth 105,000 EUR for the first luxury glamping village in Italy (www.folia-naturalexperience.it).Led the training program for new team members and partners.Identification of the target audience.Development of business cases, commercial proposals, and presentations.Negotiation and closing of contracts (B2B sales).Management and training of new team members.Expansion of the network of representatives and collaboration management.Engaging with influencers and stakeholders.Attending and representing the company at exhibitions and industry events.

Development and Execution of Participation Programs:Spearheaded participation programs and strategic initiatives for international exhibitions including Ecomondo 2019, 2020 (online), and 2021.Exhibition Assistance and Representation:Provided comprehensive support during exhibitions, including on-site and virtual representation of the organization.Partner Negotiations:Facilitated negotiations with potential partners, ensuring favorable terms and fostering strong business relationships.Marketing Activities:Executed targeted marketing campaigns to enhance brand visibility and engagement at international exhibitions.Translation Support:Delivered translation support, ensuring clear and accurate communication with international stakeholders.Product Presentations:Conducted detailed product presentations, specifically for floating photovoltaic technology, to potential buyers, highlighting product benefits and driving interest.

Overseeing payments and travel budgets.Handling group bookings and rates.Conducting departmental training.Organizing business and private events, including catering and logistics.Managing meeting rooms. Coordinating with tour operators.

Identifying and targeting potential clients.Developing business cases for the market.Managing and nurturing relationships with key clients.Overseeing contract negotiations and closing deals.Customizing solutions and proposals for business clients.Providing technical support tailored to client needs.Generating and analyzing reports on interactions and performance.Launching new bank products for clients.Training staff members on sales and service strategies.Attending industry events to network and promote services.

Analyzing the market and targeting potential clients.Evaluating business cases.Overseeing data mapping processes.Creating custom solutions and proposals for business and private clients.Generating reports.Providing technical support and assistance to staff members.Launching new bank products.Training staff members.

Definition of objectives and targets ● Selection, booking, and management of event spaces ● Organization of catering and service ● Budget management and fund allocation ● Logistics management and staff coordination ● Coordination of invitations and preparation of materials ● Preparation of participant lists and registration ● Post-event reporting and metric analysis ● Follow-up activities and stakeholder relations