- Lead and manage the technical support team, ensuring timely and efficient resolution of technical issues.- Develop and implement technical support strategies and processes to improve customer satisfaction.- Oversee the maintenance and operation of facilities, ensuring a safe and functional work environment.- Coordinate with other departments to ensure seamless integration of technical support and facilities management.- Manage vendor relationships and contracts related to… Show more - Lead and manage the technical support team, ensuring timely and efficient resolution of technical issues.- Develop and implement technical support strategies and processes to improve customer satisfaction.- Oversee the maintenance and operation of facilities, ensuring a safe and functional work environment.- Coordinate with other departments to ensure seamless integration of technical support and facilities management.- Manage vendor relationships and contracts related to facilities maintenance and technical support services.- Monitor and analyze technical support metrics to identify areas for improvement and implement corrective actions.- Develop and manage budgets for technical support and facilities management, ensuring cost-effective operations.- Ensure compliance with health, safety, and environmental regulations within the facilities.- Provide training and development opportunities for technical support staff to enhance their skills and knowledge.- Handle escalated technical support issues and provide guidance to the team on complex problems.- Plan and execute facility upgrades, renovations, and relocations as needed.- Stay updated on industry trends and best practices in technical support and facilities management.- Develop and implement fleet management strategies to ensure efficient operation and utilization of company vehicles- Oversee vehicle maintenance programs to minimize downtime and maximize fleet availability- Manage fleet scheduling to optimize routes and ensure timely delivery of goods or services- Ensure compliance with vehicle regulations, including licensing, registration, and inspections- Monitor and analyze fleet performance metrics to identify areas for improvement and cost reduction- Implement safety protocols and training programs to promote safe driving practices and reduce accidents- Evaluate and recommend new technologies or systems to enhance fleet operations Show less

- Oversee the daily operations of the vegan restaurant, ensuring a high standard of customer service and satisfaction.- Develop and implement operational policies and procedures to enhance efficiency and profitability.- Lead, train, and manage restaurant staff, fostering a positive and inclusive work environment.- Ensure all food safety and health regulations are strictly adhered to, maintaining the highest standards of cleanliness and sanitation.- Collaborate with the kitchen… Show more - Oversee the daily operations of the vegan restaurant, ensuring a high standard of customer service and satisfaction.- Develop and implement operational policies and procedures to enhance efficiency and profitability.- Lead, train, and manage restaurant staff, fostering a positive and inclusive work environment.- Ensure all food safety and health regulations are strictly adhered to, maintaining the highest standards of cleanliness and sanitation.- Collaborate with the kitchen team to design and update the menu, ensuring it meets customer preferences and dietary needs.- Manage inventory, order supplies, and coordinate with vendors to ensure the availability of fresh, high-quality ingredients.- Monitor and analyze financial performance, including budgeting, forecasting, and cost control, to achieve financial targets.- Implement marketing and promotional strategies to attract new customers and retain existing ones.- Handle customer inquiries, complaints, and feedback professionally, striving to improve the overall dining experience.- Oversee staff scheduling, workload distribution, and performance evaluations, ensuring optimal staffing levels.- Develop and maintain strong community relationships to promote the restaurant and support local initiatives.- Stay updated on industry trends, including new vegan products, recipes, and sustainability practices, to keep the restaurant competitive and innovative.- Plan and execute special events, catering services, and other initiatives to drive restaurant growth and reputation. Show less

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Financial- Ensure and develop sufficient forecasting and budget information that enables you to plan resource and equipment appropriately in order to deliver the best cost effective service potential- To ensure that costs are controlled within budgetary constraints, and to escalate to your manager where exceeded- To identify opportunities to reduce operational costs by improved efficiency and or process- To identify, where possible, opportunities for revenue generation-… Show more Financial- Ensure and develop sufficient forecasting and budget information that enables you to plan resource and equipment appropriately in order to deliver the best cost effective service potential- To ensure that costs are controlled within budgetary constraints, and to escalate to your manager where exceeded- To identify opportunities to reduce operational costs by improved efficiency and or process- To identify, where possible, opportunities for revenue generation- Ensure that the available resources are utilised to their full potential at all times by use of the labour model and agency support where necessary- Work closely with internal and external departments both within Culina and the customer to ensure that we share information about performance good or bad in an effective and consistent manner.- Work closely with Client Support, Customer Services and Central Planning to ensure that our customer requirements are met and delivered in full.Health & Safety- Ensure adherence and compliance of your team and self to Company H&S and environmental policies and procedures, and that best practice is applied within the operation- To Ensure that all accidents and incidents are thoroughly investigated, reported and escalated, and to complete a review of existing SWP's in order to identify where prevention of re occurrence is possiblePeople- Ensure that their team receive a daily shift brief to ensure that their shifts are kept up to date with all relevant information that will enable them to carry out their work.- Complete Personal Development Reviews and develop personal training plans for all team members reporting to you- Maintain T&A for all warehouse personnel on site- Functional responsibility for the Transport operation and Driver management during night shifts Show less

• Ensure teams understand and deliver the objectives set.• Direct the daily activity to ensure a safe, clean and fair work environment for team members• Set high standards of behaviour and performance within the warehouse operation.• Support the Shift Manager with resolution of any identified critical risk items which may delay objectives.• Facilitate effective communication within the team• Identify measures that will lead to improved productivity levels• Ensure… Show more • Ensure teams understand and deliver the objectives set.• Direct the daily activity to ensure a safe, clean and fair work environment for team members• Set high standards of behaviour and performance within the warehouse operation.• Support the Shift Manager with resolution of any identified critical risk items which may delay objectives.• Facilitate effective communication within the team• Identify measures that will lead to improved productivity levels• Ensure compliance with all issues relating to Health & Safety, the Environment and Security• Assist HR and H&S manager with the delivery of training plan for new starters. • Delivery of Key Performance Indicators• Ensure that all security aspects of the system and site are adhered to at all times• Inventory Management Integrity• Achieve operationally determined productivity targets• Achieve operationally determined accuracy targets• Work in a team environment• Work within a physically demanding environment• Meet productivity targets• Meet accuracy targets• Accurate completion of operational documentation• Adhere to M&S Service Level Agreements Show less

- Assigning, scheduling, coaching, and disciplining employees, - Managing team of 50 people on daily basis,- Communicating job expectations with clients; monitoring, appraising, and reviewing job contributions; improving all processes to meet client standard.- Preparing and completing action plans; implementing production, productivity, quality, resolving problems; completing KPI reports.- Developing warehouse operations systems including Health and Safety by determining product… Show more - Assigning, scheduling, coaching, and disciplining employees, - Managing team of 50 people on daily basis,- Communicating job expectations with clients; monitoring, appraising, and reviewing job contributions; improving all processes to meet client standard.- Preparing and completing action plans; implementing production, productivity, quality, resolving problems; completing KPI reports.- Developing warehouse operations systems including Health and Safety by determining product handling and storage requirements; developing, implementing, enforcing, and evaluating policies and procedures; receiving product, communication with client transport team, organising correct paperwork for each job, labels, job specs, job sheets, pallet labels.- Planning layout, product flow, and product handling systems;- Analyzing warehouse operations system improvements by analyzing process work flow, manning and space requirements, and equipment layout.- Shift pre-brief and de-brief at start and end of shift- Planning and communicating the work plan to staff- Motivation of team members to achieve high levels of productivity and accuracy.- Ensure high standards of warehouse discipline are maintained- Daily shift manning and labour management to achieve workloads- Performance management of staff Show less

Client Management:•Build & maintain client data base•Undertake Client visits under the direction & supervision of a Business & Contract Manager•Develop relationships within client organisations•Manage client 's needs•Take ownership of a defined client base within a geographical areaCandidate Control:•Check references of candidates before referral to client - ensure updated references are obtained on completion of assignment•Ensure compliance & quality control… Show more Client Management:•Build & maintain client data base•Undertake Client visits under the direction & supervision of a Business & Contract Manager•Develop relationships within client organisations•Manage client 's needs•Take ownership of a defined client base within a geographical areaCandidate Control:•Check references of candidates before referral to client - ensure updated references are obtained on completion of assignment•Ensure compliance & quality control documentation (e.g. CRB checks) has been completed prior to assignment to clients•Prepare CV and correspondence to forward to client•Confirming candidate interview schedule•Advise candidates of the success or failure of their application•Act as mentor to recruitment consultant - setting a good example to the team.•Passing on their recruitment skills to specific consultants.•Ability to act with a minimum amount of management supervision.•Involvement in team issues. Show less

Responsible for attracting candidates and matching them to temporary or permanent positions jobs with client companies. The jobs may vary from entry-level roles to directors and executives.Work with client companies, building relationships in order to gain a better understanding of their recruitment needs and requirements. Attract candidates by drafting advertising copy for use in a wide range of media, as well as by networking, headhunting and through referrals. Screen candidates… Show more Responsible for attracting candidates and matching them to temporary or permanent positions jobs with client companies. The jobs may vary from entry-level roles to directors and executives.Work with client companies, building relationships in order to gain a better understanding of their recruitment needs and requirements. Attract candidates by drafting advertising copy for use in a wide range of media, as well as by networking, headhunting and through referrals. Screen candidates, interview them, do background checks, and finally match candidates to their clients. Show less

Key responsibilities Achieving targeted sales growth.  Working with existing customers and attracting new customers. Product research and sales analysis. Actively selling branded goods: Kimberly Clark, Ecolab, Vermop, Evans, and Vileda.Key achievements Signed 6 new contracts with customers within a month. Achieved set sales target of £10,000 during first month.  Negotiated with more then 100 customers about further cooperation.

Key responsibilities Promotion, co-operation and maintenance of wholesalers in Latvia.  Regular contact with customers in person, providing customer service.  Order and bid preparation, Sales development and regular trade to trade development Preparation and execution of training and promotional events.  Maintenance of contact records in CRM system.  Participation in negotiations and preparation of yearly agreements. Forecast trade turnover, conference… Show more Key responsibilities Promotion, co-operation and maintenance of wholesalers in Latvia.  Regular contact with customers in person, providing customer service.  Order and bid preparation, Sales development and regular trade to trade development Preparation and execution of training and promotional events.  Maintenance of contact records in CRM system.  Participation in negotiations and preparation of yearly agreements. Forecast trade turnover, conference management, and wholesale accounts preparation. Represent Uponor in construction exhibition yearly from 2005 to 2008.  Calculate material costs and consumption of materials for underfloor heating system using Uponor application software.Key achievements Grew sales revenue by 30% in the financial year ending 2007, increasing Uponor company profile.  Enlarged wholesalers market share to 50% of total revenue in the financial year ending 2008. Organised and delivered seminars for 600 people over the period 2007 – 2009 in Uponor Academy. Lead a 20 person delegation to Uponor factories in Germany and Sweden. Show less