Viktor Tomov Email & Phone Number

Sofia, Sofia City, Bulgaria

Sofia, Bulgaria

Provide interaction between Fraud and NNMC groupsProvide interaction between Fraud and Billing , Mediation, GSM Core, NNMC, Collection, Credit Check groups.Responsible for creating a working processes in Fraud group.Provide interaction between Revenue assurance and Billing , Mediation, GSM Core, NNMC, Collection, Credit Check groups.Responsible for creating and supporting creation of new products by current processes.Responsible of creating or supporting creation or changing… Show more Provide interaction between Fraud and NNMC groupsProvide interaction between Fraud and Billing , Mediation, GSM Core, NNMC, Collection, Credit Check groups.Responsible for creating a working processes in Fraud group.Provide interaction between Revenue assurance and Billing , Mediation, GSM Core, NNMC, Collection, Credit Check groups.Responsible for creating and supporting creation of new products by current processes.Responsible of creating or supporting creation or changing current functionality in Billing system – prevention of potential revenue lossResponsible of creating or supporting creation or changing current functionality in CRM system – prevention of potential revenue lossResponsible of creating or supporting creation or changing current functionality in CRM system – prevention of potential fraud casesResponsible of approving and supporting the Bypass Interconnect Management System or companies providing the service.Responsible of creating and implementing of new methods of control the revenue loss and fraud preventionResponsible of providing support and managing the inside processes and creating new ones to achieve the necessary targets – prevention of revenue loss and fraud cases. Responsible of approving and supporting the Fraud Management SystemContact with the IT, Billing, Network, Commercial, Risk departments.Responsible for creating a working processes in Revenue Assurance group.Data mining all company data bases Managing 14 senior specialists, 2 managers and 2 team leaders.The specific reports / KPIs are devolopped, reviewed and reported to C level with client objective, conformance criteria and alarms summaries expected and depend on a joint risk profiling and mapping with a perspective to deliver C reports for domestic RA, Generating capacity map, benchmarking, roaming, mobile money, customer experience, billing migration, change assurance, customer experience, regulatory conformance, data billing assessment, etc. Show less

Sofia

Sofia