Viktoriya Alshanets Email & Phone Number

Минск, Республика Беларусь

Литва

Минск, Республика Беларусь

1. Ensuring and organizing internal communications:- Adaptation of new employees- Newsletters: writing text and creating banners, conducting online surveys- Rewarding employees (development of diploma templates, organization of awards, gifts for holidays). Number of employees: ≈36 thousand- Organizing team-building activities among the company's various divisions (evening events, intellectual games, professional skills contests)- Increasing the level of involvement of retail and office employees in the company's HR projects2. Maintaining the company's internal social network and filling the educational portal for employees with content:- Creating a content plan- Taking and processing photos- Creating video content from script to post-production: review videos, interviews, video-training for line staff (cashiers, porters, pickers, cooks), TikTok, master-classes- Writing texts based on the content plan (entertaining, engaging, informative)- Creating activities (games, draws, quizzes)Developing an Instagram page from 3,500 to 7,800 subscribers without advertising or paid promotion.3. Organizing corporate events (up to 1500 people):- Creating event concept- Negotiating with internal and external contractors- Drawing up tenders- Drawing up multimedia material- Budget execution- On-site implementation control- Document management4. Formation of a positive image of the company on the market:- Updating and implementation of advertising and information promotion strategy of the company (complete redesign of the company's landing page on the portal Rabota.by, updating the text of all vacancies)- Planning, organization, and participation in the advertising campaign "We invite you to work".5. Other: creation of various materials at the request of the management (handouts, information stands, stickers on the cash register in the "Evroopt" network), business trips across the Republic of Belarus to check the quality of service

Минск, Республика Беларусь

- Daily updating of price lists (MS Excel, Market)- Receiving and processing customer requests in the corporate program (MS Excel, Market)- Control of orders, shipments and receivables status by customers (1C: Accounting, Market)- Interaction with various departments of the company (RC, procurement department, quality sector, logistics department)- Operative solution of all arising questions with clients- Routing and coordination of drivers- Fulfillment of sales volume plan

Минск, Республика Беларусь

- Maintenance and support of the current client base- Receiving and processing requests for goods- Control and tracking of shipments- Control of accounts receivable- Drawing up invoices and delivery notes, as well as supporting documents- Interaction with production and warehouses- Interacting with clients on routine matters, solving disputes, and handling complaints about the quality of goods and services- Taking photos of products and posting them on the company's website