Viktoryia Zhuk Email & Phone Number

Warsaw, Pl

Warsaw, Mazowieckie, Poland

Warsaw, Mazowieckie, Poland

- Requirements Management (elecitation, documentation, validation and verification)- Drawing up documentation, including technical writing- Collaborating with stakeholders, PO, and teammates - Business process modeling (UML diagrams and BPMN flowcharts)- Conducting project meetings - Onboarding and knowledge transfer meetings- Tickets management- Backlog grooming

Республика Беларусь

- active search and attraction of new clients (legal entities and individual entrepreneurs) for bank service (cold calling, setting up meetings);- building up customer care process for existing and new customers which increased their loyalty;- preliminary analysis of the clients’ financial conditions;- negotiating with decision makers;- raising funds to accounts and deposits;- acceptance of applications, preparation and execution of documents for credit and deposit operations, current accounts of legal entities and individual entrepreneurs.

- preparation and control of staff salary items for planning budgets and funds;- analysis of the staff salary level for the relevant professional qualifications;- documentation execution on the issues of payment and organization of staff labor submitted to state bodies, trade unions and other representative bodies of employees;- staffing;- staff job instruction development;- drawing up orders for staff bonuses;- advising staff on motivation and labor regulation.