Vik Uppal Email & Phone Number

Saint Johns Wood, England, United Kingdom

The main areas of the part-time role is interacting with the public and employees within the events such as football matches and concerts - alongside communicating and directing customers, the public and guests, along with general crowd control and monitoring. Responsible for ensuring event stadium policies, rules and safety procedures are adhered to.

O2 Arena

• The main areas of the part-time role is interacting with the public and employees within the events such as football matches and concerts - alongside communicating and directing customers, the public and guests, along.
• General Customer Services.
• Monitoring access and egress points.
• Providing Information and direction.
• Ensuring crowd safety plans and procedures are adhered to.
• Reporting any suspicious behaviour.

London Area, United Kingdom

During the COVID pandemic, I started as a Community Response Volunteer where I assisted on collection on grocery shopping and medication supplies. As a Steward Volunteer, I continue to work at vaccination sites in London. So far, I have worked at the Science Museum, Business Design Centre in Angel, Battersea Arts Centre, Oval Cricket Ground, London.

Birmingham And Canterbury

As part of a small team, the duties were:Deployment PC Hardware bwtween the two sites.Roll-out of Access database software and testing between the two sites.Ensuring the IT systems were functioing efficiently with any necessary upgrades and continous improvements of the operating environments of Windows 10.Point of contact of trouble-shooting the Access.

Canary Wharf

• My duties were to provide technical support for the users which ranged from customer interaction to installation procedures and trouble shooting. Recording any faults or queries the users may have had and informing the.
• Supporting software across a large network environment and identifying which problems to look for.
• Involvement and co-ordinating roll-outs.
• Customer interaction to installation and technical procedures.
• Technical support to frontline users.
• Prior understanding to how 1st and 2nd line support operate within the Investment Banking Industry.

Cranfield, United Kingdom

• Cordinated in the roll-out of a software application migration to Windows 8.1. A 12,000 device end user migration project moving 12,000 devices from Windows XP/7 to Windows 7/8.1 x64.
• Assisted as the point of contact for all Application Functional Testing, User Acceptance Testing and Release Management
• Support of SCCM 2012, Windows 7/8.1 x64, Active Directory Office 2013 / 365, Application Discovery, Testing, vSphere, Hyper-V.
• Analysis, troubleshooting and fault finding for failed application deployments to desktop devices
• Acted as the main point of contact for all Testing including Smoke Testing, Regression Testing, Functional Testing, User Acceptance Testing, End-to-End Testing, Quality Assurance and Release Management
• Assisting in deployment plans for the rolling out of Desktop and Laptops to the estate

52 Grosvenor Gardens London SW1W 0AU

• as a PMO Analyst working with Project Managers on a large Transformation programme to deliver new end-to-end Customer Management applications to B2B customers costing £80m.As a point of contact for all PMO enquiries, I.
• SharePoint project site maintenance.
• Coordinate with office suppliers and manage stock control
• Liaise with IT Workstream Lead on technical aspects of the project for example, co-ordinating desk move amongst staff, asset tracking
• Facilities management
• Supporting the project manager in the areas: risk management (RAID management), change management, problem management, configuration management

London EC2V 7PG

• Provided support for Front Office, Operations, Research, Corporate Banking, HR and Compliance in a highly demanding and pressurised role.
• Managed the coordination of all deployments of all software upgrades, roll-outs and office moves
• Gather business requirements from stakeholders for new software upgrades of Microsoft applications, Active Directory and remote control software, Bloomberg and Sharepoint
• Managed the new starter on-boarding and leaver process ensuring equipment is supplied and accounts created
• Managed process documentation and processes and procedures for the Service Desk
• Governance – Taking responsibility for supporting end to end delivery of the project.

Master Of Arts (M.A.), Marketing Management

Bachelor Of Arts (B.A.), Business And Marketing - 2:1