Owner for Payment Platform – Merchant SettlementsDelivered an efficient settlement payout based on the bank cut off and enabled the merchant onboarding team to choose better suited settlement configurationSolutioned and delivered tool to identify abnormally high returns and rejects from the bank processors. Working on the next stage of tool development which will be based on Machine learningEnhanced the file validating tool to cover ensure there are no rejects in the… Show more Owner for Payment Platform – Merchant SettlementsDelivered an efficient settlement payout based on the bank cut off and enabled the merchant onboarding team to choose better suited settlement configurationSolutioned and delivered tool to identify abnormally high returns and rejects from the bank processors. Working on the next stage of tool development which will be based on Machine learningEnhanced the file validating tool to cover ensure there are no rejects in the file sent to bank processors. Reducing the Reject rates at bank by almost 80% Show less

Manage the product road map for the pricing engine as a business shared service Delivered the pricing engine for Remittance businessInformation architecture for each business unit. Wireframe, Mocks, Stakeholder demosThe new generation Pricing service which will enable finance team to calculate profitability at a transaction level across the business lines. This was not possible in the current implementation Enable next day payment for merchants from the existing… Show more Manage the product road map for the pricing engine as a business shared service Delivered the pricing engine for Remittance businessInformation architecture for each business unit. Wireframe, Mocks, Stakeholder demosThe new generation Pricing service which will enable finance team to calculate profitability at a transaction level across the business lines. This was not possible in the current implementation Enable next day payment for merchants from the existing 30 day and 15 day processEnabled new fee in the system thereby giving business uplift of around 1.5M GBP annually Show less

Heading and managing product & roadmap planning activities to driving development & product launch of payment platform-as-a-service from the ground up offering multi-channel access via WEB, Mobile and IVRDevelopment and maintaining of product backlogDriving the 3rd party integration such as IVR, SMS, Card Processors, banksDriving the development of the web based CSR Portal from conceptualization, identifying core features, business cases, Wireframes and… Show more Heading and managing product & roadmap planning activities to driving development & product launch of payment platform-as-a-service from the ground up offering multi-channel access via WEB, Mobile and IVRDevelopment and maintaining of product backlogDriving the 3rd party integration such as IVR, SMS, Card Processors, banksDriving the development of the web based CSR Portal from conceptualization, identifying core features, business cases, Wireframes and prototypingInitiated and drove the security, compliance and audit of the first production rollout of version 1 of our platformOver 30K registrations done, and transaction over $200K within first 15 days of launch of the service.Delivered a CSR tool which reduced the time to resolve issues by 20% and increased the efficiency by 70%Transaction Spec based on ISO 8583 format Show less

Drove Market Research, New Market Identification, Go To Market Strategic planning, Product Development and implementation Spearheading the functions including presales, scope definition, requirement gathering, solution definition, Test case creation validation, solution walk through for Developers, UAT, and Sign-offLed the product development of $4M open loop payment platform in UK for a leading telecom provider. Post launch lead the efforts based on the market feedback and… Show more Drove Market Research, New Market Identification, Go To Market Strategic planning, Product Development and implementation Spearheading the functions including presales, scope definition, requirement gathering, solution definition, Test case creation validation, solution walk through for Developers, UAT, and Sign-offLed the product development of $4M open loop payment platform in UK for a leading telecom provider. Post launch lead the efforts based on the market feedback and increase the customer uptake by around 30%Drove the alpha launch of semi closed loop wallet program from defining the business use cases and implementing for an India’s biggest conglomerate based out of Navi MumbaiInitiated and drove the UX enhancement initiative for our platform product working with the marketing and design teamWorked with cross functional teams from marketing, customer support, project management to understand, build, and prioritize the new functionalitySuccessfully conceptualized, developed business case and drove the development of mobile based prototype of a wallet program which target the monetizing via reward points and Crypto currencyInitiated and implemented the organization wide compliance guideline policy for all future product development and new roll outsImplementing the closed loop Wallet Program for client based in Israel Show less

Managed technical functions and engaged in driving the implementation of the technologies in the departmentLiaised with the vendors and third party solution providers to set up the infrastructure in the companyHeaded the development and implementation of the Mobile Shopping J2ME based SolutionCoordinated with Application Development Teams, VAS Teams and other Integrated Parties & Merchants in developing and enhancing the M-Com applications