I am Vilas Pawar. I have done M.B.A. in Finance from ICFAI University with First class. I am having working experience in banking treasury operations.I have started my career in ICICI Bank International Banking Group (NRI) & currently I am working in AXIS Bank Treasury Operations Department as a Senior Manager.

AXIS Bank : Senior Manager, Working since September 2009 till date.Treasury Operation Dept. – Merchant Desk (Aug 2018 till date )Timely upload of retail card rates in Finacle, transferring of daily FCY interest of FCNR deposits in Finacle Treasury (FT India), monthly FCNR entries in bank position and daily GL (General Ledger) tally, Interbank money market deal borrowing & lending DEPO deals monitoring, report preparation & reporting to stake holders.Working on NEO & FM Converge Project for corporate Fx-Connect account set upNostro account Balance daily limit monitoring checking & reporting to ALM head & respective stake holders.Timely and accurately submission of RBI Returns (R-Return) fortnightly, quarterly, half yearly and yearly. TR Rate booking for salary & expenses of AXIS Dubai, AXIS Abu Dhabi REP offices. Maintenance, dispatch and record keeping of foreign currency demand draft (USD, EUR, GBP, NZD, SGD, AUD) of pan India AXIS BranchesRecovery of charges of DMS (Deal Modification System) loss an account of modification and cancelation of TR (Trade Repository) & doing follow up with pan INDIA AXIS Bank Branches for recovery. FX-All and Fx-Connect online forex platform of currencies deal booking system servicing and documentation scrutiny & ID set up for pan India branches, corporates, exchange houses & forex interbank counterparties.Treasury Operation Dept. –Forex Interbank Desk Deputy Manager (Aug 2013 to Jul 2018)Accepting & doing the settlement of Forex Interbank, Brokers & Vostro currency deals.Meeting TAT for reporting and settlement of trades in CCIL i.e. Clearing Corporation of India Limited & CLS i.e. Continuous Linked Settlement & SWIFT payment settlement. Checking Exchange house funding and online fund transfer channels. Monitoring of SWIFT messages MT 300, MT 320 & making payment through MT 202.Handling of first level escalation & queries. MIS reporting to RBI, Treasury, Risk, Compliance, Finance & Account and Trade finance team.

Handling queries of high profile, premium HNI NRI account holder’s through E-mail.Quality monitoring of team E-mails International Banking Group.Reviewing the content of the existing process notes and making needful refinement.Supervision and scrutiny of team’s daily performance.Formulating processes in co-ordination with the NRI Business Development Unit, in view of the requirement of the channel, RPC, CPC, Internet Banking and Product team.Conducting refreshers for different products and processes.Quality monitoring and scoring E-mails team.Updating of product database with the latest updates for the skill.Calibration of E-mails and calls to keep tab on quality.Conducting training on banking software, products, processes and E-mail resolution.Providing timely feedback on E-mail etiquettes, E-mail resolution and officer’s performance status.Real Time Queue Management along with daily work plans to ensure that E-mails are resolved / responded within the stipulated TAT.Senior Management EscalationsHandling escalations of the Head Service Quality (HSQ) , Senior Management, Executive Directors.Coordination with internal department like RPC, CPC, Internet Banking & Branch Banking Team to ensure customer satisfaction and complaints resolution.Analyzing cases and doing Root Cause Analysis (RCA), identifying the erring unit and controllability of the escalation to reduce complaints.Reviewing processes and making process changes and suggestions.Banking Software HandledTalisma