A technology visionary behind Boex’s mission to simplify global trade. With over two decades in high-impact product development and technology program management, he skillfully transforms big ideas into powerful, practical results. Vilius leads with emotional intelligence, inspiring his teams to always be curious and brave, customer-value focused, and innovative in building the Boex platform for millions of users. Besides launching new markets and enhancing customer experience with every solution, he also ensures that the Boex platform remains accessible, secure, and reliable 24/7. In short, he’s here to make global trade smoother, smarter, and more secure for everyone.

Reporting to VP, Technology Operations. Strategic and tactical partner in building out effective process management, achieving operational efficiencies, cross-functional collaboration across business, product, and technology. ACHIEVEMENTS• Launched continuous process improvement program, unifying cross-functional processes, completing over 25 complex technology projects during my tenure.• Improved cross-functional collaboration by 20% in the first year through process re-engineering, value stream mapping, and Lean / Agile best-practice adoption.• Increased Marketing / Sales capacity 2x to streamline customer acquisition, by re-engineering CRM (Salesforce / Pardot) and 3rd-party technology integrations.• Migrated teams to quarterly planning, integrating new OKR framework and platform (Workboard) across the executive level, overseeing vendor relationships, owning scope, roadmap, and outcomes.• Designed Change Management and SDLC policies, accelerating SOC 2 and ISO certification, unifying software development in product management.• Achieved 20% increase in service delivery speed, by instilling effective Change Management practices, Standard Operating Procedures (SOP), WIP reporting and forecasting.• Developed high-performing team of process managers, adopting Scrum and Servant Leader principles, increasing the capacity to support Continuous Improvement initiatives.RESPONSIBILITIES• build trust, develop relationships, secure stakeholder engagement, define requirements• program development, strategic planning, contingency planning, delivery management, demonstrate cross-functional team leadership, attention to detail, consulting, presentation, negotiation, oral and written communication, conflict resolution competence• use systems thinking, ensure scope management, project plans, resource allocation, workload prioritization, define process; comply with information security, operational risk, vendor management standards; include key performance indicators

Reporting to VP, Technology. Strategic and executive partner in defining CI strategy and building out waste-less operations for the Infrastructure department post-M&A. Achieved operational efficiencies in Systems Engineering and IT Service delivery.ACHIEVEMENTS• Designed and implemented Continuous Improvement strategies, boosting department's performance by 20% in 6 months.• Implemented innovative IT service processes and tools, raising customer service quality and cutting down time-to-resolve.• Introduced Agile IT project management methods, improving cost efficiency by 10% and reducing execution risks.• Led CMDB adoption and integration into key infrastructure domains, reducing incident response time by 30%.• Directed automation tools development and delivery, reducing manual effort by 50%.RESPONSIBILITIES• build trust, relationship development, secure stakeholder engagement, define technical requirements• enterprise solution design, deploy asset and liability management (ALM), sunset complex systems, introduce software configuration management, tools (e.g. Jenkins, Docker, Kubernetes, Git, GitHub), reliability engineering, software as a service (SaaS), technology management• coaching agile development / lean six sigma, increase team motivation / teamwork, introduce implementation planning, project plans, IT service management, operations management, process mapping, process engineering, standards of practice, standard operating procedures• prepare technical design, execute technology process improvement, technical project delivery, third-party vendor management• manage Jira, Service Management, Work Management, Assets, Compass (Atlassian), process tooling, developing web applications / plugins, deploy automation, workflow configurations, employ proactive product support, issue identification, performance motivation, technical competence, workload prioritization• facilitate process discovery, process definition, process mapping, process redesign

Reporting to Director, Service Delivery. Executive partner in ongoing development of Release Management program and building out a new Process Automation program to prepare for M&A between PokerStars and Flutter. Responsible for continuous integration of DevOps practices and end-to-end release management for the portfolio of PokerStars products. Led digital Agile transformation initiatives, process alignment, and enterprise systems integration.ACHIEVEMENTS• Executed digital Agile transformation projects, boosting operational efficiency by 40% and reducing time-to-customer.• Implemented Change Management strategies, leading to a 25% boost in developer satisfaction and decreased resistance to change.• Fostered cross-functional collaboration, enhancing process efficiency by 15% and decreasing operational costs by 10% through Atlassian product optimisation and management.• Completed Atlassian suite migration projects (server > data center > cloud), improving productivity by 30% post-M&A, delivering on-time and within budget.• Led a 10-member team in complex software development projects, enhancing Atlassian suite functionality and increasing overall productivity by 30%.• Managed end-to-end delivery for the portfolio of over 1000 components on a monthly cadence, integrating DevOps practices (Jenkins, Git, automation), reducing release cycle times by 20%, and improving post-launch performance.RESPONSIBILITIES• Jira, Service Management (Atlassian), process tooling, document management (Confluence), plugin programming, deployment automation, product support, issue identification, problem management, resolving issues, sprint planning• software deployment analytics, service-level agreements (SLA), annual planning, continuous delivery (CD), design thinking, forecasting, project management office (PMO), waterfall project management• marketing automation, performance management, system performance, technical architecture, technical leadership, performance motivation

Reporting to CTO. Executive partner in building out web applications platform in AWS, technology and engineering services, and cybersecurity incident mitigation practice.Achievements:• Oversaw a diverse portfolio of 50+ embedded web applications, deploying Agile methods to speed up development by 25% and reduce time-to-market.• Managed web applications security program, proactively identifying and mitigating threats & risks, enhancing customer data protection and improving overall posture by 15%.• Led DevOps adoption initiatives, reducing deployment failures by 25% and improved infrastructure utilisation.• Oversaw container technology (Docker/K8s) adoption, boosting web application performance by 40% and reducing infrastructure costs.• Led the development of a comprehensive monitoring and alerting system (Grafana, ELK, Prometheus), proactively preventing incidents and improving observability.• Managed complex technology projects, advancing strategic objectives and sustainable value delivery despite the tight timelines and limited resources.

Reporting to Director, PMO. Product owner for a portfolio of web applications. Serve as a Sr. BSA on a wide range of new market launches, regulatory compliance, payments, and 3rd party system integration projects.Achievements:• Managed the development of web applications portfolio, delivering 10 new products annually, resulting in improving player experience and a 30% increase in adoption.• Explored and recommended strategic applications of emerging web technologies, leading to 15% cost savings and increase in operational efficiencies.• Developed comprehensive risk management plans, resulting in 20% of project launched ahead of deadline.• Performed business system analysis for internal tooling development projects and systems integration, ensuring seamless alignment and sustainable operations.• Implemented improvements to web applications infrastructure, reducing cases of downtime by 30%.• Maintained comprehensive technical documentation within the PMO department, fostering clear communication, cross-functional collaboration, and efficient decision-making.• Mentored interns and new hires, enabling their first high-quality contribution within first month.