 Infrastructure Deployment in Global Data CentersPerforms installation and configurations of new network gears in Global Data Centerso remote support for hardware installationo Configuration of new network devices such as Juniper, Arista, and Palo Altoo Server integrations to the networko Perform failover testing Works with a variety of network related devices and technologies across multiple vendors i.e. Arista, Juniper, Cisco, Brocade, Palo Alto, F5  Support and Maintain Global Networks Configure advanced routing protocols BGP and OSPF Support IPsec VPN, VLANs, MPLS, VPLS, Dedicated P2P circuits technologies Works with carrier and Data Center technician to turnup P2P, MPLS, VPLS circuits.  Integration of AWS direct connect to Nice CXone Network Serve as escalation during network outages and customer troubleshooting

Engineer that acts as a 2nd level of escalation in resolving network issues Serves as the Subject Matter Expert for critical accounts/clients Mentors and Trains Tier 1 engineers Works on chronic issues that are highly escalated by the customer Works on Backbone Network Issues (routing, packet drops, latency) Single point of contact for scheduled maintenance of backbone and customer network Implement changes in the network per customer request Engagement/Coordination with carriers for the resolution of circuit issues Performs route optimization to address congestion in the network Cascades network design of newly-acquired customer with the whole team Performs regular IOS upgrade to address security vulnerabilities  Act as the point of contact during shift turnover to ensure all critical tickets will be handled with utmost priority Distribute tickets among members of the team and ensures balance of workload of the team

PROFESSIONAL EXPERIENCE Network Operations Center Engineer –Managed Network Services Operation Engineer who is responsible in a wide range of network activity surrounding the maintenance and support of Verizon Business managed customer networks -Performs proactive incident management and real-time network monitoring -Acts as a triage engineer, performs initial troubleshooting, engages internal and external groups and provides next plan of action to resolve the issue -Acts as the point of contact during network outages and do timely escalations with regional repair groups (Asia Pacific, EMEA, LATAM) and local exchange carrier in driving the resolution of the incident -Maintaining incident ownership throughout the life of the incident and provides regular updates to the customer in accordance with the SLA -Analyzes metrics using different company propriety tool to monitor bandwidth utilization and recommends bandwidth upgrade or design improvement depending on the requirement of the customer -Supports the customer in performing fail over testing and scheduled maintenance -Conducts router and switch sparing, module replacement, password recovery, IOS upgrade and license installation -Member of the Problem Management team to resolve chronic issues and improve the Repeat Failure Rate of the department -Investigate circuit errors, packet drops, latency and other degradation of circuits, as well as looking for the reason for outage of circuit flaps -Address issues pertaining to major outages which brought huge impact to the customer business operations

Engineer that spearheaded the CORE Modernization Project. End-to-End project management of roll-out, upgrades and expansion of MSS ATCA (NSN and Huawei). - Performs site survey and engineering layout for installation, commissioning, and manage configuration- Design the IP allocation in the MSS and MGW- Integration of MSS and MGW in the IPBB Routers - Plans and strategizes engineering design for routing and integration requirements- Work order Issuance, Implementation of MOP and data fill approval- Coordination with other groups for the Power, CDR Validation, Nationwide Testing- Executes call comprehensive testing for charging validation - Conducts site acceptance testing & user acceptance testing - Lead the activity for the cut-over migration/commercial traffic loadingKey contributions:• Led a team for the POC and rollout of MGW ATCA in North Luzon, Metro Manila and South Luzon. Nokia MGW ATCA was first deployed in the Philippines• Supervised M16.1 upgrade of Nokia MSS that includes CD loading, IP Forwarding, M3UA Load Balancer, CS Fallback, and Module Expansion • Team Consultant for the decommissioning project of Core Network Elements. • Software upgrade of Nokia MSS to support LTE 4G CS Fallback and MSS/MGW Pooling• Established new trunk between Smart and Sun Network• Technical support to marketing, project managers and supervision of the project implementations• Handled the project of EMLPP service implementation. This is for the prioritization of calling International and Offnet number.• Handled integration and migration of servers for Value Added Services(SMARTKID, VANITEXT) • Spearheaded the proof of concept of Gilat Small Cell. (NodeB using satellite transmission) • Led the team of SMART Megacity project for the Ericsson MSS POC• Management of BSC Rehoming, Traffic Engineering, , Location Area Code Restrictions• Preparation of reports such as Core traffic performance(VLR Utilization, CPU Load, Erlang Traffic)

• Handled Planning and Engineering of Standalone Huawei MSS and MGW in Palawan• Planning and execution of the rerouting and cleanup of NOKIA MSC for Decommissioning • Proof of Concept of Nokia MGW ATCA• Conducts Evaluation & Migration of Value added Service & boxes (GMLC, CFE, ULTIMA)• Issuance of Switch Work Orders for MSC/HLR/GMSC/MSS/MGW• Core Expert for the ATER Expansions and BSC Rehoming for NETWATCH• Core parameter update related to circuit expansion, integration and optimization