Manage multiple supply chain related projects used by field operations and network operations teams.Responsible for creating project schedules and tracking project status as well as driving the project to completion on time and within budget.

 Responsible for the quality of the data going into a CRM (Customer Relationship Management) system• Responsible for coordinating data collection to make sure data in the CRM system is accurate and up-to-date• Accurate, quality data fed into Microsoft Power BI (Business Intelligence) system• Was a liaison between marketing and information technology groups• Assessed business risks and created mitigation plans should milestones be delayed• End result is high quality data analytics system to increase revenue by helping executives focus resources where they can add the most value.

 Managed a laboratory information management system (LIMS) implementation/upgrade• Created project plan and project SDLC deliverables• Established goals and priorities• Coordinated with lab staff to determine requirements and document current state of system• Worked with the software vendor to determine costing of licenses and other costs to upgrade• Submitted project proposal to Project Engineering group for approval• Was a liaision between developers and the business, as well as outside consultants• Created a communications plan for project stakeholders• Assessed business risks and created mitigation plans should milestones be delayed• End result is an upgraded LIMS to improve quality manufacturing• Expected cost savings to be realized within 1 year of project completion and elimination of overtime by lab staff.

 Managed various IT projects concerning Finance• Created project planning, testing, and change control process documents• Created process flow diagrams and change management processes• Worked with developers (SharePoint and other developers) to coordinate enhancements to systems• Coordinated with the SharePoint developer to create a form and related workflows to automate general ledger journal entry workflows• Worked with the business to conduct requirements gathering sessions and testing• Was a liaision between developers and the business, as well as outside consultants• Managed outside consultants on a project to determine system deficiencies and work on enhancements of the system• End result is an improved system for controlling general ledger journal entries and their approvals

 Developed business process redesigns and led requirements gathering sessions• Conducted interviews of stakeholders for business process redesigns and current state documentation• Developed process flows in Microsoft Visio and Microsoft Word• Liaision between IBM and ISBE on data quality issues and solutions• Responsible for creating business process redesign framework • Identified recommendations (to-be) and benefits of redesign.• End result is a plan for improving processes at ISBE and school districts across Illinois

I deal with everything related to Customer Master Data Management and have some responsibility on Material Master Data as well. I am responsible for driving productivity in my team and giving my team everything they need in order to successfully take on their role/tasks.I am responsible for reports generation in the Master Data tools. The tools are SAP and a front end to SAP by Back Office Associates Cransoft that we call cApps-cCust and cMat.I am a liaison between my team, and 4 other groups: Customer Service, IT, Finance, and the Pricing and Contracts group.I am also responsible for reviewing and testing Business Process Procedures (BPP) in order for training of end users to be successful. My input helps to develop training materials.I maintain metrics for productivity of my team with their use of the SAP Front End Tool cApps.I use cApps as well as SAP, and Excel extensively in my role.

 Tracked project problems and presented findings to stakeholders Documented processes by using standard methods, formats, and tools to create project or process documentation Assured quality of systems by developing and executing test specifications, test plans, and quality plans  Improved processes Resolved issues related to business use of implemented systems or processes by working with systems or process owners and project teams to find excellent solutions  Worked on other problems of diverse scope Owner of uPerform documentation tool• Responsible for administration of RWD uPerform.• Responsible for working with the vendor on any issues, bugs, or questions that may arise.• Responsible for training resources on uPerform.• Responsible for monitoring the uPerform environment including license usage.• Liaison between factory workers and other end users and superviors, managers, subject matter experts, process owners, upper management, developers, and SAP system experts• Developed and implemented guidelines and standards using best practices for training materials created and published using RWD uPerform• Responsible for review, edits, approvals, and publishing of all content in uPerform.• Trained end users on use of RWD uPerform as a training tool to publish to multiple types including printable, HTML, and Flash formats• Assisted in troubleshooting RWD uPerform server to fix problems created in previous use of uPerform• Interacted professionally with both functional and technical teams.• Solid understanding of SAP Solutions Manager.• Learned how to execute SAP transactions, including SAP ERP transactions• Used Microsoft Project for planning and scheduling• Used Microsoft SharePoint for document and file management and user collaboration• Used Microsoft Visio for creating flow charts and diagrams.• Team efforts resulted in successful worldwide rollout of SAP ERP systems

 Systems administrator and ERP Systems Analyst• Responsible for all IT related aspects of company• Responsible for administration of Shoptech’s E2 ERP system and training of users on use of the system• Responsible for developing standards for Acceptable IT use and IT policies• Responsible for general IT assistance given to employees of company at all levels• Liaison between factory floor users, office staff, and upper level management• Assisted in troubleshooting server and client issues to fix problems • Made recommendations to improve use of the E2 ERP system• Made recommendations of software and hardware purchases• Go-to person for all things IT in the company• Learned E2 ERP system on the job and is an expert in the system• Created and modified Crystal Reports as a business intelligence tool, using SQL.• Used SQL Data Explorer to determine where data resides to help in creating reports• Used Microsoft Project for project management• Team efforts resulted in successful cost analysis by key decision makers and maximized use of the current installed ERP system by executing protocols for capturing key data needed for generation of Crystal Reports.

Charter member of the Oracle BI Team. Worked with Oracle BI Applications Created a demonstration of Oracle BI for a sales demonstration, for an international conventionParticipated in a proof of concept for a clientEnd result is a basis for building the Oracle BI Practice at The Revere Group.

Oracle E-Business Suite Implementation for WMS Gaming, Waukegan, IL Includes Employee Self-Service, Manager Self-Service, Performance Management, Talent Management, and Succession Planning Modules• Responsible for training, user acceptance, and change management• Facilitated meetings between upper level mangement, other stakeholders, managers, end users, developers, and system administrators to meet stakeholder wants, needs, and requirements.• Lead requirements gathering sessions and creation of requirements gathering documents and workflows• Hands on interaction with CRP (Conference Room Piloting), and user acceptance testing• Document changes made to the system• Developed training plan and training materials for companywide rollout using MS products and RWD uPerform, along with Adobe Captivate formerly known as RoboDemo• End result is a more scalable performance management and talent management system for the client that will free up resources for more critical tasks.Oracle Business Intelligence (BI) Suite Charter member of the Oracle BI Team. • Worked with Oracle BI Applications • Created a demonstration of Oracle BI for a sales demonstration, for an international convention• Participated in a proof of concept for a client• Trained in People Tools 1 and 2/PeopleSoft• End result is a basis for building the Oracle BI Practice at The Revere Group. Internal Business Development Initiative Began and designed the plan for an alumni community space using Web 2.0 technology• Responsible for design and project plan• Investigation of current web trends• Result is a groundwork for future business development with increased sales as a hidden benefit to the creation of a networking site• Supervised team members and was a subject matter expert during the conception phase

Sold automotive and marine global positioning system (GPS) devicesEducated consumers and demonstrated use of GPS devicesMatched consumer need with appropriate GPS devices

Worked on international transportation statistics database. Worked on preparations for the North American Transportation Statistics Interchange Project-A trilateral effort between the United States, Canada, and Mexico with 90 members participatingResults aided in the development of an efficient and fully integrated transportation system for North America.

Conducted observations, research, and analysis for two major transit systems resulting in two route restructurings in two different transit systems. For Washington Metropolitan Area Transit Authority (WMATA) a major commuter bus lines’s boarding and alighting policy restructured and led to formation of a new route (Route J7). For Capital District Transportation Authority (Albany, NY): A major intercity transit line (Route 90) rerouted and restructuredResults for both systems resulted in ridership boost of 100%, as high as 500% on some trips.