Vimal Prasath Email and Phone Number

I am a results-driven Salesforce Business Analyst with a strong focus on healthcare technology, specializing in Health Cloud solutions. My expertise lies in successfully leading and implementing a groundbreaking pharma program for a prominent pharmaceutical client, revolutionizing their patient engagement and data management strategies.In my role while working for Wilco Source, I played a pivotal role in reshaping the client's operations by designing and optimizing key components of their Salesforce Health Cloud platform. My key achievements include:1. Innovative Pharma Program Implementation 1.1 New Call Flow Implementation 1.2. New Patient Enrollment Journey 1.3. Seamless Integration with MuleSoft API 1.4. Implementation of logging framework for various scheduled apex jobs2. Requirements Gathering, Mapping Expertise & User story development3. Team Collaboration and Mentorship4. Agile Adaptability

1) Worked as HEDIS SME and improvising the product capabilities2) Defining product roadmaps and product reporting strategic activities prioritization 3) Designing and solutioning few key Audit reports (Tableau & Angular) to aid HEDIS audits 4) Being product owner for reporting modules and redesigning of Utilization and Risk Adjusted Utilization reporting modules for better user experience5) Validating the MRR abstraction forms to align with the Year-On-Year measure spec updates6) Conducting various user trainings and review sessions with customers7) Executing thorough business use cases before rolling out the changes to end user.8) Co-ordination with customer, product and support teams to ensure the smoother flow of requirements and conducting reviews

Thorough understanding of end to end HEDIS® workflows including:1) Retrospective Administrative Workflow (Data Intake, Rate Refresh, Measure Rate generation, Rate Reconciliation, Rate Analysis, Debugging),2) Prospective Measurement Workflow (Provider Opportunity Reports, Outreach campaigns),3) Hybrid Measure Workflow (Chase Sample frame, Hybrid Refresh, Admin Hybrid Refresh),4) Chart abstraction (Medical Record Review) Workflow,5) Clinical Data Acquisition Workflow (Non-Standard Supplemental Data collection),6) Audit (HEDIS® Roadmap documents, PSV, MRRV) Workflow,7) Regulatory Submission Workflow (CAHPS, IDSS, PLD)8) Supporting onsite Audit visits, offsite audit queries review and submission.9) FHIR consumer implementation for US Core profiles.

Worked as a TeamLead cum HealthCare data analyst.Roles & Responsibilities:1) Team lead for HEDIS ClaimSphere® - implementation for Health Plans2) Involved in Retrospective and Prospective submission rollover3) Managed team of 8 members working across various Health Plans4) Implementation of MQ based Near Real Time integration between FACETS and HEDIS ClaimSphere® Thorough understanding of end to end HEDIS® workflows including:1) Retrospective Administrative Workflow (Data Intake, Rate Refresh, Measure Rate generation, Rate Reconciliation, Rate Analysis, Debugging),2) Prospective Measurement Workflow (Provider Opportunity Reports, Outreach campaigns),3) Hybrid Measure Workflow (Chase Sample frame, Hybrid Refresh, Admin Hybrid Refresh),4) Chart abstraction (Medical Record Review) Workflow,5) Clinical Data Acquisition Workflow (Non-Standard Supplemental Data collection),6) Audit (HEDIS® Roadmap documents, PSV, MRRV) Workflow,7) Regulatory Submission Workflow (CAHPS, IDSS, PLD)8) Supporting onsite Audit visits, offsite audit queries review and submission.

Developer taking care of various FACETS related extracts.Acted as an FACETS batch processing SME.Worked in Customer facing FACETS Application Support team.Team lead for around 4 associates.